troubleshooting

Before contacting a Samsung authorized service center, perform the following simple checks. They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Power source

Message

Icon

Informs that...

Action

Low Battery

-

The battery is almost

Charge the battery or use the AC power

discharged.

adaptor.

 

 

Check the authenticity

 

 

Check whether the battery is authentic.

-

The battery can not pass

Change to an authentic battery.

of this battery

authenticity check.

We recommended you use only genuine

 

 

 

 

Samsung batteries in this camcorder.

 

 

 

 

Storage media

 

Message

Icon

Informs that ...

Action

 

Insert Card

 

 

There is no memory card

Insert a memory card.

 

 

 

inserted in the card slot.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delete unnecessary files on the memory

 

 

 

 

 

card.

 

Card Full

 

 

There is not enough space to

Back-up files to your PC or another

 

 

 

record on the memory card.

storage media and delete files.

 

 

 

 

 

 

 

 

 

Change to another memory card which

 

 

 

 

 

has enough free space.

 

 

 

 

The memory card has a

Format the memory card or replace it

 

Card Error

 

 

problem and the camcorder

 

 

 

with a new one.

 

 

 

 

can’t recognize it.

 

 

 

 

 

 

 

 

 

The write protection tab on

Release the write protection tab.

 

Card Locked

 

 

an SDHC/SD card has been

 

 

 

 

set to lock.

 

 

Not Supported Card

 

 

The memory card is not

Change to a memory card that we

 

 

 

supported by this camcorder.

recommended.

 

 

 

 

 

 

 

 

 

 

 

Not Formatted

 

 

The memory card is not

Format the memory card using the

 

 

 

formatted.

menu.

 

 

 

 

 

Not Supported

 

 

The memory card was

The camcorder cannot play the files because

 

 

 

formatted by another device

it does not support the memory card’s file

 

Format

 

 

and may still have images on

format. Format the card using the camcorder

 

 

 

 

it.

or install and format a new card.

 

Low speed card.

 

 

The memory card does

Change the memory card to a faster

72

Please record at a

-

 

not have enough speed to

one. page 27

lower resolution.

 

 

record.

Change to a lower resolution.

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Image 82
Samsung HMX-U20BD manual Troubleshooting, Storage media