troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Power

Symptom

Explanation/Solution

The camcorder does not turn on.

Charge the battery by attaching the camcorder to a PC using the

built-in USB plug.

 

 

 

 

Is “Auto Power Off” set to “5 Min”? If no button is pressed for

 

about 5 minutes, the camcorder automatically turns off. To disable

The power automatically turns off.

this option, change "Auto Power Off" to "Off."

¬page 60

 

 

The battery is almost discharged. Charge the battery by attaching

 

the camcorder to a PC using the built-in USB plug.

 

 

 

The temperature is too low.

 

The battery is not fully charged. Recharge the battery.

The battery discharges quickly.

The battery reached the end of its lifespan and cannot be

 

recharged. Contact your nearest Samsung authorized service

 

center to purchase a replacement.

 

 

Display

Symptom

Explanation/Solution

The recorded image is wider or

You should check the resolution before you record.

narrower than the original image.

¬pages 45

 

 

Unknown indicator appears on the

A warning indicator or message appears on the screen.

screen.

¬pages 76, 77

 

 

The image on the LCD screen looks

Ambient light is too bright. Adjust the brightness and angle of the

dark.

LCD. ¬pages 57

 

 

78

Page 88
Image 88
Samsung HMXE10BNX, HMXE10WNX user manual Symptoms and Solutions, Symptom Explanation/Solution