Appendix, Identifying Problems, English-59 | Samsung HP-S6373

Appendix

Identifying Problems

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem	Possible Solution
Poor picture	Try another channel.
	Adjust the antenna.
	Check all wire connections.
Poor sound quality.	Try another channel.
	Adjust the antenna.
No picture or sound.	Try another channel.
	Press the SOURCE button.
	Make sure the TV is plugged in.
	Check the antenna connections.
	Make sure the MUTE button is off.
No sound or sound is too low at	First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable
maximum volume.	broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

Picture rolls vertically.	Check all connections.
The TV operates erratically.	Unplug the TV for 30 seconds, then try operating it again.
The TV won’t turn on.	Make sure the wall outlet is working.

Remote control malfunctions	Replace the remote control batteries.
	Clean the upper edge of the remote control (transmission window).
	Check the battery terminals.
	Press the TV button to put your remote in the “TV” mode.
	Make sure the remote has batteries.
	Check that the “+” and “-” ends of the batteries are inserted correctly.
Digital broadcasting screen	Please check the digital signal strength and input antenna.
problem.

The image is too light or too dark.	Adjust the Brightness and Contrast.
	Adjust the Fine tuning.
The image is too large or too small.	Adjust the Size settings.
Screen is black and power indicator	On your computer check; Power and Signal Cable.
light blinks steadily.	The TV is using its power management system.
	Move the computer’s mouse or press any key on the keyboard.

	On your equipment check (STB, DVD, etc) ; Power and Signal Cable.
	The TV is using its power management system.
	Press the Source button on the panel or remote control.
	Turn the TV off and on.
The visual qualities of digital	The visual qualities of digital channels may vary depending on the original production method (analog
channels vary.	or digital).
	• If the original production method is digital: High visual quality program.
	• If the original production method is analog: The digital program displayed on the screen is originally
	an analog program which has been converted to digital. The visual quality is of an SD grade.
Although the TV caption shows	The HD caption that appears when switching channels or when pressing the Information button on the
HD, the visual quality is not	remote control means the selected channel is a digital channel. If the broadcasting station converts an
satisfactory.	analog signal into digital and transmits the signal, the visual quality may not be perfect.

English-59

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Samsung HP-S6373 manual Appendix, Identifying Problems, English-59

Contents

Owner’s Instructions English-2 Other countries User Instructions Contents General Information List of FeaturesAccessories Viewing the Control Panel Headphone Viewing the Connection PanelHdmi 1/DVI ´ AV English-8 Remote Control∏ + VOL Connections Installing Batteries in the Remote ControlConnecting VHF and UHF Antennas If the remote control doesn’t work, check the following English-10 Connecting Cable TVCable without a Cable Box Connect this cable to a two-way splitter English-11 Connecting a VCRConnecting an S-VHS VCR Connect a Video Cable Connecting a CamcorderConnecting a DVD Player/Set-Top Box Connecting a DVD Player/Set-Top Box via DVI English-13 Connecting a DVD Player/Set-Top Box via HdmiConnecting a Digital Audio System Digital Audio OUT Optical or Coaxial terminal Internal Mute Off Connecting an Amplifier/DVD Home TheaterConnecting a PC English-14 Press the Enter button to enter the language Plug & Play FeatureOperation Turning the TV On and Off English-16 Clock Mode menu is automatically displayedTV will begin memorizing all of the available channels Press the Enter button Changing Channels Viewing the Menus Adjusting the VolumeUsing the Mute Button Viewing the Display English-19 Selecting the Video Signal-sourceMemorizing the Channels Storing Channels in Memory Automatic Method Setting Up the Remote to Operate Your Cable Box Setting Up Your Remote ControlSetting Up the Remote to Operate Your VCR Setting Up the Remote to Operate Your Set Top Box Setting Up the Remote to Operate Your DVD Brand Code Remote Control Codes Product Code VCR Record 012 000 001BD Record 005 007 008 009 010 English-25 To Select the SourceTo Edit the Input Source Name English-26 Picture Control Using Automatic Picture Settings English-27 Resetting the Picture Settings to the Factory DefaultsDigital Noise Reduction Press the Menu button to display the menu Zoom1 Changing the Screen Size169 Zoom2 English-29 Selecting the Film ModeSetting the Blue Screen Mode DNIe Digital Natural Image engine Activating Picture-in-Picture Selecting a Signal Source External A/V for PIPPIP Settings Viewing Picture-in-Picture Changing the Position of the PIP Window Swapping the Contents of the PIP and Main PictureFreezing the Current Picture Changing the Size of the PIP Window Customizing the Sound Using Automatic Sound SettingsResetting the Equalizer Settings to the Factory Defaults Sound Control English-33 Setting the TruSurround XTChoosing a Multi-Channel Sound MTS track Digital Preferred Language Multi-Track Sound Automatic Volume ControlReduces the difference in volume level among broadcasters Choosing a Multi-Channel Sound MTS track Analog English-35 Setting the On/Off MelodySelecting the Internal Mute Listening to the Sound of the Sub PIP Picture English-36 Channel ControlSelecting the Antenna Adding and Erasing Channels English-37 To set-up Your Favorite ChannelsYou can set channels you watch frequently as favorites English-38 Setting the Default Channel List ModeViewing the Channel Lists Labeling Channels Fine Tuning Analog Channels English-40 Checking the Digital-Signal StrengthLNA Low Noise Amplifier PC Display Using Your TV as a Computer PC DisplaySetting Up Your PC Software Based on Windows XP Video Signal Resolution Vertical Horizontal HP-S6373 English-42 Setting up the TV with your PCHow to Auto Adjust Adjusting the Screen Quality English-43 Changing the Screen Position English-44 Time SettingSetting the Time English-45 Option 2 Setting the Clock AutomaticallyPress the Enter button to select Clock Auto Power Off Setting the On/Off TimerSetting the Sleep Timer To cancel the set sleep timer English-47 Using the Game ModeFunction Description Selecting a Menu Language English-48 Viewing Closed Captions On-Screen Text Messages DigitalDigital Captions function operates on digital channels Press the Enter button to select Caption English-49 Default is CC1Viewing Closed Captions On-Screen Text Messages Analog English-50 Using the Energy Saving FeatureAdjusts the transparency of the menu screen Menu Transparency Level Timemin Preventing Screen Burn-inReducing the Effects of Screen Burn English-51 English-52 Setting the Function HelpSetting the Blue Eye Displays help on the menu functions Your PIN has been memorized. Press the Exit button to exit Using the V-ChipSetting Up Your Personal ID Number PIN V-Chip screen will appear English-54 How to Enable/Disable the V-ChipHow to Set up Restrictions Using TV Parental Guidelines English-55 English-56 How to Set up Restrictions Using ‘Canadian English’ English-57 How to Set up Restrictions Using ‘Canadian French’ English-58 Using the V-Chip for Digital channels English-59 Identifying ProblemsAppendix English-60 Wall Installation InstructionsInstallation Notes How to assemble the Wall Mount Bracket English-61 How to Adjust Mounting AngleConnecting External Devices to the PDP English-62 How to assemble the Stand-BaseSpecifications 20 ~ English-63 DimensionsJack Panel Detail 2 1/4H x 18 3/4W @ 5 3/4 UP from Bottom Contact Samsung WORLD-WIDE