Symptom

Check/Remedy

 

 

Aspect ratio cannot be changed.

• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or 4:3

 

Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only. Refer to the

 

Blu-ray Disc jacket and then select the appropriate function.

 

 

• The product is not working.

• Press the STOP ( ) button (on front panel) for more than 5 seconds with no

(Example: The power goes out

disc inside.

or a strange noise is heard.)

- Using the RESET function will erase all stored settings.

• The Product is not working

Do not use this unless necessary.

normally.

 

The rating level password has

• With no disc in the product, press and hold the product's STOP ( ) button for

been forgotten.

longer than 5 seconds. INIT appears on the display and all settings will return

 

to the default values.

 

And then press the POWER button.

 

- Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

Can't receive radio broadcasts.

• Is the antenna connected properly?

 

• If the antenna's input signal is weak, install an external FM antenna in an area

 

with good reception.

 

 

While listening to TV audio

• If the EJECT ( ) button is pressed while listening to TV audio using the D.IN or

through the Product, no sound is

AUX functions, the BD/DVD functions are turned on and the TV audio is muted.

heard.

 

"Not Available" appears on

• The features or action cannot be completed at this time because:

screen.

1. The BD/DVD’s software restricts it.

 

2. The BD/DVD’s software doesn’t support the feature (e.g., angles)

 

3. The feature is not available at the moment.

 

4. You’ve requested a title or chapter number or search time that is out of range.

 

 

If the HDMI output is set to a

• Press the STOP ( ) button (on front panel) for more than 5 seconds with no

resolution your TV cannot support

disc inside. All settings will revert to the factory settings.

(for example, 1080p), you may not

• When the factory default settings are restored, all the user data stored in the

see a picture on your TV.

BD data will be deleted.

 

 

No HDMI output.

• Check the connection between the TV and the HDMI jack of the Product.

 

• Check if your TV supports 576p(480p)/720p/1080i/1080p HDMI input

 

resolution.

 

 

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

 

HDCP (High-bandwidth Digital Content Protection).

 

 

06 Other information

English 69

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Samsung HT-C9930/XEN manual Product is not working, Disc inside, Using the Reset function will erase all stored settings

HT-C9930/XEF, HT-C9930/XEE, HT-C9930/XEN specifications

The Samsung HT-C9930 is an impressive home theater system that delivers an immersive audio-visual experience tailored for movie enthusiasts and music lovers alike. Combining advanced technologies with elegant design, this system stands out as a formidable option for enhancing your home entertainment setup.

One of the main features of the HT-C9930 is its powerful 7.1 channel surround sound system. This configuration includes multiple speakers strategically positioned to create a rich soundstage that engulfs the viewer, providing an almost cinema-like experience right in the comfort of their home. The inclusion of a wireless subwoofer further enhances the low frequencies, delivering deep bass that resonates with the user.

Equipped with Samsung’s innovative 3D technology, the HT-C9930 allows users to enjoy 3D movies in stunning quality. This feature ensures that users can experience a new dimension of entertainment, making visual content more engaging and lifelike. Additionally, the system is capable of converting standard 2D content into 3D, thus adding versatility for varied viewing preferences.

Another remarkable technology included in the HT-C9930 is its Smart Hub platform. With this feature, users have easy access to a plethora of streaming services, apps, and multimedia content, transforming their home theater into a multifunctional entertainment hub. The ability to connect wirelessly to various devices via Wi-Fi and Bluetooth ensures seamless streaming of music and videos.

The design of the HT-C9930 also deserves mention. Its sleek, modern aesthetic complements contemporary living spaces, making it an attractive addition to any home. With its compact form factor, it can easily fit into various room configurations without a bulky appearance.

Further enhancing the user experience, the HT-C9930 supports various audio formats, including Dolby TrueHD and DTS-HD Master Audio, maximizing fidelity in sound reproduction. This allows users to enjoy their favorite albums and tracks in high-resolution audio quality.

In conclusion, the Samsung HT-C9930 series exemplifies a robust home theater system that integrates advanced technology with user-friendly features, providing an all-encompassing entertainment solution for households. Its combination of powerful sound, stunning visuals, and versatile connectivity makes it a standout choice for those looking to elevate their home viewing and listening experiences. Whether enjoying a movie night or hosting a music party, the HT-C9930 promises an unparalleled auditory journey.