Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the DVD.

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

DVD discs purchased from abroad may not be playable.

 

player.

 

• Make sure that the rating level is correct.

 

 

 

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

 

 

 

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

• Make sure that the DVD disc is 5.1-CH compatible.

not all six.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

 

 

Picture does not appear, sound is

• Was the DVD player suddenly moved from a cold place to a warm

not produced, or the disc tray

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

the information display?

 

 

 

 

 

 

 

 

 

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Samsung HT-DB350, HT-DB1650 Before Calling for Service, Play/Pause button is pressed, Not produced, or the disc tray
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HT-DB1650, HT-DB350 specifications

The Samsung HT-DB1650 and HT-DB350 are part of Samsung's diverse home theater system lineup, catering to individuals who desire immersive audio and video experiences within the comfort of their homes. Both models exemplify the brand's commitment to delivering high-quality entertainment solutions.

Starting with the HT-DB1650, this home theater system delivers a powerfully engaging sound experience with its 5.1 channel speaker setup. The incorporation of a dedicated subwoofer ensures deep, resonating bass, enhancing the overall audio output for movies, music, and gaming. The HT-DB1650 features Dolby Digital decoding, allowing for enhanced surround sound that transports users into the middle of the action. The system supports various audio formats and has a built-in radio tuner, providing versatility in entertainment options.

In terms of connectivity, the HT-DB1650 provides multiple inputs, including optical and coaxial digital inputs, allowing for easy connection to a variety of devices, whether it be your television, gaming console, or Blu-ray player. The inclusion of an HDMI output offers high-definition video and audio transmission to compatible devices, streamlining your home theater setup.

On the other hand, the HT-DB350 offers an upgraded audio experience that builds on the strengths of the HT-DB1650. It also features a 5.1 channel surround sound system but is equipped with enhanced audio technologies such as DTS decoding, which adds another layer of depth to movie soundtracks and music. The HT-DB350 is designed with advanced digital amplifiers for improved sound clarity, making it ideal for audiophiles looking for a richer listening experience.

Both models come with user-friendly interfaces, enabling easy navigation and control over audio settings. They also feature compatibility with various media formats, including CD, DVD, and USB drives, allowing users to enjoy their favorite content without hassle.

In conclusion, the Samsung HT-DB1650 and HT-DB350 are excellent choices for consumers seeking powerful home theater experiences. With their advanced audio technologies, versatile connectivity options, and user-friendly features, these systems enable immersive entertainment that caters to diverse preferences, making them standout additions to any home audio setup.
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