Symptom |
| Check/Remedy |
No HDMI output. | • | Check the connection between the TV and the HDMI jack of the product. |
| • | Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution. |
Abnormal HDMI output | • | If random noise appears on the screen, it means that TV does not support HDCP |
screen. |
| |
AllShare function |
|
|
I can see folders shared | • | AllShare only shows Video, Photo, and Music files. Other types of files are not |
through AllShare, but I |
| displayed. |
cannot see the files. |
|
|
Video is played | • | Check if the network is stable. |
intermittently. | • | Check if the network cable is properly connected and if the network is not |
| • | overloaded. |
| The wireless connection between the DLNA compatible device and the product is | |
|
| unstable. |
|
| Check the connection. |
The AllShare connection | • | IP address under the same subnetwork should be unique, otherwise IP collision can |
between the product and | • | results in such a phenomenon. |
PC is unstable. | Check if you have a firewall enabled. | |
|
| If so, disable the firewall function. |
|
|
|
I cannot connect to the | • | Test whether the network connection is active by using the Network Status |
• | function. | |
| Check whether a USB memory device is connected to the product. | |
| • | The memory device must have at least 1GB of free space to accommodate the |
|
|
|
| • | You can check the available size in BD Data Management. (See page 52) |
| See if the | |
| • | If all above fails, contact the contents provider or update to the latest firmware. |
When using the | • | The memory device must have at least 1GB of free space to accommodate the |
service, an error occurs. |
| |
|
| You can check the available size in BD Data Management. (See page 52) |
NOTES
When the factory default settings are restored, all stored user BD data will be deleted.