Symptom

 

Check/Remedy

No HDMI output.

Check the connection between the TV and the HDMI jack of the product.

 

Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.

Abnormal HDMI output

If random noise appears on the screen, it means that TV does not support HDCP

screen.

 

(High-bandwidth Digital Content Protection).

AllShare function

 

 

I can see folders shared

AllShare only shows Video, Photo, and Music files. Other types of files are not

through AllShare, but I

 

displayed.

cannot see the files.

 

 

Video is played

Check if the network is stable.

intermittently.

Check if the network cable is properly connected and if the network is not

 

overloaded.

 

The wireless connection between the DLNA compatible device and the product is

 

 

unstable.

 

 

Check the connection.

The AllShare connection

IP address under the same subnetwork should be unique, otherwise IP collision can

between the product and

results in such a phenomenon.

PC is unstable.

Check if you have a firewall enabled.

 

 

If so, disable the firewall function.

BD-LIVE

 

 

I cannot connect to the

Test whether the network connection is active by using the Network Status

BD-LIVE server.

function.

 

Check whether a USB memory device is connected to the product.

 

The memory device must have at least 1GB of free space to accommodate the

 

 

BD-LIVE service.

 

You can check the available size in BD Data Management. (See page 52)

 

See if the BD-LIVE Internet Connection option is set to Allow(All).

 

If all above fails, contact the contents provider or update to the latest firmware.

When using the BD-LIVE

The memory device must have at least 1GB of free space to accommodate the

service, an error occurs.

 

BD-LIVE service.

 

 

You can check the available size in BD Data Management. (See page 52)

NOTES

When the factory default settings are restored, all stored user BD data will be deleted.

07 Appendix

English 57

Page 57
Image 57
Samsung HT-F6550W/SQ manual Abnormal Hdmi output, Unstable, Check the connection, BD-LIVE service, When using the BD-LIVE