Samsung HW-J480/XE manual Troubleshooting, ¼¼Move closer to the unit, Supports TV SoundConnect

TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet? ¼¼Connect the power plug to the outlet.

A function does not work when the button is pressed.

• Is there static electricity in the air?	¼¼Disconnect the power plug and connect it again.
Sound is not produced.
• Is the Mute function on?	¼¼Press the	(Mute) button to cancel the Mute
• Is the volume set to minimum?	function.
	¼¼Adjust the Volume.
The remote control does not work.
• Are the batteries drained?	¼¼Replace with new batteries.
• Is the distance between the remote control and main	¼¼Move closer to the unit.
unit too far?
The TV SoundConnect (TV pairing) failed.
• Does your TV support TV SoundConnect?	¼¼TV SoundConnect is supported by some Samsung
	TVs released from 2012 on. Check your TV to see if it
	supports TV SoundConnect.
• Is your TV firmware the latest version?	¼¼Update your TV with the latest firmware.
• Does an error occur when connecting?	¼¼Contact the Samsung Call Centre.
• Reset the TV mode and connect again.	¼¼Press and hold the p button for 5 seconds to reset
	the TV SoundConnect connection.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

• Your subwoofer may not be connected to the	¼¼Try to connect your subwoofer again. (See Page 14)
main body of the product.
The subwoofer drones and vibrates noticeably.
• Try to adjust the vibration of your subwoofer.	¼¼Press the WOOFER button on your remote control to
	adjust the subwoofer's volume level (between SW-12
	and SW+6. See page 10.) .

ENG

25