TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

Press the (Mute) button to cancel the function. Is the volume set to minimum?

Adjust the Volume.

The remote control does not work.

Is the battery drained?

Replace with new battery.

Is the distance between the remote control and Soundbar main unit too far?

Move the remote control closer to the Soundbar main unit.

The TV SoundConnect (TV pairing) failed.

Does your TV support TV SoundConnect?

TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

Is your TV firmware the latest version?

Update your TV with the latest firmware. Does an error occur when connecting?

Contact the Samsung Call Centre.

Reset TV SoundConnect and connect again. To reset the TV SoundConnect connection, press and hold the p button for 5 seconds.

LICENCE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under licence from DTS Licencing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

OPEN SOURCE LICENCE NOTICE

To send inquiries and requests regarding open sources, contact Samsung via Email (oss.request@samsung.com).

IMPORTANT NOTE ABOUT SERVICE

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.

An administration fee may be charged if either

a.an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read).

b.you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

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Samsung HW-K335/EN manual Troubleshooting, Open Source Licence Notice, Important Note about Service

HW-K335/EN specifications

The Samsung HW-K335/EN is a highly regarded soundbar designed to enhance the audio experience for television viewers, movie enthusiasts, and music lovers alike. This sleek and compact device offers an impressive combination of features and technologies that elevate sound quality, making it a popular choice among consumers.

One of the standout characteristics of the HW-K335 is its powerful audio output. With a total power output of 130 watts, this soundbar delivers clear and dynamic sound that fills the room. The integrated 2.1 channel system includes a wireless subwoofer, which adds depth to low-frequency sounds, providing a fuller and more immersive listening experience. Whether you are watching an action movie or enjoying your favorite music, the bass response is rich and impactful.

The design of the HW-K335/EN is both elegant and functional. Its slim profile allows it to seamlessly integrate into any home entertainment setup, while the matte black finish gives it a modern look that complements various interior styles. The wireless subwoofer ensures that you can position it anywhere in the room, eliminating the need for cumbersome cables and allowing for greater flexibility in placement.

In terms of technology, the HW-K335 features Samsung’s proprietary Surround Sound Expansion technology. This innovation creates an expansive audio field that simulates a surround sound experience, making the audio more immersive. Additionally, the soundbar supports various audio formats, including Dolby Digital, which enhances the overall clarity and richness of the sound.

Connectivity options are another highlight of the HW-K335/EN. With Bluetooth capability, users can easily stream music from their smartphones, tablets, or other Bluetooth-enabled devices. The inclusion of HDMI ARC and optical inputs provides versatile options for connecting to TVs and other audio sources, ensuring compatibility with a wide range of devices.

The HW-K335 also offers easy control options. It can be conveniently operated using the included remote control or through the TV remote, thanks to the Anynet+ feature. This user-friendly approach simplifies the viewing experience, allowing for hassle-free adjustments.

In summary, the Samsung HW-K335/EN is a feature-rich soundbar that enhances audio quality for various media. With its robust sound output, stylish design, advanced surround sound technology, and versatile connectivity options, it is an excellent choice for anyone looking to elevate their home entertainment experience. The combination of these attributes makes it a standout product in the competitive soundbar market.