TROUBLESHOOTING

Troubleshooting

Before requesting service, please check the following.

The unit will not turn on.

•Is the power cord plugged into the outlet?

¼¼Connect the power plug to the outlet.

A function does not work when the button is pressed.

•Is there static electricity in the air?

¼¼Disconnect the power plug and connect it again.

Sound is not produced.

 

•

Is the Mute function on?

¼¼Press the VOL button to cancel the Mute function.

•

Is the volume set to minimum?

¼¼Adjust the volume.

The remote control does not work.

•Are the batteries drained?

•Is the distance between the remote control and main unit too far?

¼¼Replace with new batteries. ¼¼Move closer to the unit.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

•Your subwoofer may not be connected to the main unit of the product.

¼¼Try to connect your subwoofer again. (See page 18)

The subwoofer drones and vibrates noticeably.

 

• Try to adjust the vibration of your subwoofer.

¼¼Push the WOOFER button on your remote control

 

up or down to adjust its value (between -12, -6 ~ +6).

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Samsung HW-K860/XE manual Troubleshooting, Unit will not turn on, Function does not work when the button is pressed
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