Samsung HZ30W user manual Situation

Before contacting a service centre

Situation	Suggested remedies
	t Make sure that the USB cable is
Your computer does	connected correctly.
	t Make sure that your camera is switched
not recognize your
	on.
camera
	t Make sure that you are using a
	supported operating system.
Your computer	The file transmission may be interrupted by
disconnects the
	static electricity. Disconnect the USB cable
camera while
	and connect it again.
transferring files
	t You can play videos only with the
Your camera cannot	Intellistudio program. Install the program
	on your computer. (p. 79)
play videos
	t Make sure that the USB cable is
	connected correctly.

Situation

Intelli-studio is not functioning properly

Suggested remedies

t
End Intelli-studio and restart the program. t
You cannot use Intelli-studio on

Macintosh computers.

t
Make sure that the PC Software is set to On in the settings menu. (p. 90)

t
Depending on your computer's specification and environments, the program may not launch automatically.

In this case, click Start ¢ My Computer

¢Intelli-studio ¢ iStudio.exe on your computer

Appendixes 99