Manuals / Samsung / TV and Video / Professional LFD Displays

Samsung LH49DCHPLGC/CH, LH49DCJPLGC/EN manual Troubleshooting Guide, 118, Testing the Product

Models: LH49DCJPLGC/CH LH49DCHPLGC/NG LH49DCHPLGC/EN LH49DCJPLGC/EN LH49DCHPLGC/CH LH43DCJPLGC/EN LH43DCJPLGC/CH

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Chapter 12

Troubleshooting Guide

Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.

If the screen remains blank, check the PC system, video controller and cable.

Requirements Before Contacting Samsung Customer Service Centre

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

1

Power off both the PC and product.

2

Disconnect all the cables from the product.

3

Power on the product.

4 If No Signal is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).

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Samsung LH49DCHPLGC/CH manual Troubleshooting Guide, 118, Testing the Product, Checking the Resolution and Frequency
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LH49DCJPLGC/CH, LH49DCHPLGC/NG, LH49DCHPLGC/EN, LH49DCJPLGC/EN, LH49DCHPLGC/CH specifications

The Samsung LH49DCHPLGC/CH and LH49DCHPLGC/EN are state-of-the-art digital signage displays designed for commercial use. With a screen size of 49 inches, these models are perfect for various applications, including retail, hospitality, and corporate environments, where engaging visuals are crucial.

One of the standout features of the LH49DCHPLGC series is its ultra-slim design, which allows for seamless integration into any space. The narrow bezel design minimizes distractions and creates an immersive viewing experience for customers. The displays utilize a high-quality LED panel that delivers vibrant colors and sharp images, ensuring that content is presented in the best possible light.

Both models are equipped with Samsung’s advanced display technology, including HDR10 support, which enhances contrast and color accuracy. This makes them suitable for a wide range of content, from promotional videos to dynamic presentations. The displays also offer a wide viewing angle, allowing audiences to enjoy consistent image quality from various perspectives.

Connectivity is a crucial aspect in any digital signage setup, and these models excel in this area. They come with multiple input options, including HDMI and DisplayPort, allowing for easy integration with various media sources. Additionally, the displays feature Samsung's MagicInfo software, which simplifies content management and scheduling. This user-friendly platform enables businesses to create, manage, and update their messaging without the need for extensive technical expertise.

Moreover, the LH49DCHPLGC models support 24/7 operation, making them ideal for environments where continuous performance is essential. Their robust design ensures reliability over extended periods, while also being energy efficient, helping to reduce operational costs.

With their sleek aesthetics, superior image quality, and powerful features, the Samsung LH49DCHPLGC/CH and LH49DCHPLGC/EN digital signage displays are designed to elevate any commercial space. They not only engage audiences but also provide businesses with the tools needed to effectively communicate their messages, making them a valuable asset in today’s competitive marketplace. Whether used for advertising, information sharing, or brand storytelling, these displays set a high standard for digital signage solutions.