Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off. | Check that the cable between the product and the PC is connected correctly. | |
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Blank spaces are found on all four sides of the screen when | The blank spaces found on the screen have nothing to do with the product. | |
an HDMI or |
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Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, | ||
and PC. | ||
adjust the screen size in the HDMI or DVI settings for the graphics card. | ||
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| If the graphics card settings menu does not have an option to adjust the screen size, update | |
| the graphics card driver to the latest version. | |
| (Please contact the graphics card or computer manufacturer for further details about how to | |
| adjust the screen settings.) | |
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Screen issue
The power LED is off. The screen will not switch on. | Make sure that the power cord is connected. |
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No Signal is displayed on the screen. | Check that the product is connected correctly with a cable. |
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| Check that the device connected to the product is powered on. |
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| Depending on the type of external device, the screen may not display properly. In this case, |
| connect it with the HDMI Hot Plug function turned On. |
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Not Optimum Mode is displayed. | This message is displayed when a signal from the graphics card exceeds the product's |
| maximum resolution and frequency. |
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| Refer to the Standard Signal Mode Table and set the maximum resolution and frequency |
| according to the product specifications. |
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The images on the screen look distorted. | Check the cable connection to the product. |
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The screen is not clear. The screen is blurry. | Set the resolution and frequency to the recommended level. |
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