Screen issue
| The screen appears unstable and shaky. | Check that the resolution and frequency of the PC and graphics card are set within a range | |
| compatible with the product. Then, change the screen settings if required by referring to | |
There are shadows or ghost images left on the screen. | ||
| 'Preset Timing Modes'. | ||
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| The screen is too bright. The screen is too dark. | Adjust Brightness and Contrast. | |
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| Screen colour is inconsistent. | Go to Picture and adjust the Colour Space Settings settings. | |
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| White does not really look white. | Go to Picture and adjust the White Balance settings. | |
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There is no image on the screen and the power LED blinks | The product is in | |
| every 0.5 to1 second. |
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Press any key on the keyboard or move the mouse to return to the previous screen. | ||
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| The product will turn off automatically. | If a PC is connected to the product, check the power status of the PC. | |
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| Make sure the power cable is connected properly to the product and power outlet. | |
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| If the signal from a connected device is not detected, the product automatically turns off after | |
| 10 to 15 minutes. | |
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| The screen display does not look normal. | Encoded video content may cause the display to appear corrupted in scenes featuring fast | |
| moving objects such as in a sports event or action video. | |
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| Low signal level or low picture quality may cause the display to appear corrupted. This does not | |
| mean the product is defective. | |
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| A cell phone within a distance of | |
| products. | |
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| The brightness and colour do not look normal. | Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and | |
| Sharpness. | |
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| Go to System and adjust the Eco Solution settings. | |
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| Reset the screen settings to the default settings. | |
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