Troubleshooting, Problem, Possible Solution

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem

Poor picture

Poor sound quality.

No picture or sound.

Possible Solution

Try another channel. / Adjust the antenna. / Check all wire connections.

Try another channel. / Adjust the antenna.

Try another channel. / Press the SOURCE button. /

Make sure the TV is plugged in. / Check the antenna connections.

No sound or sound is too low at maximum volume.

First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

Picture rolls vertically.

The TV operates erratically.

The TV won’t turn on.

Remote control malfunctions

“Check signal cable” message.

“Not Supported Mode” message.

Digital broadcasting screen problem.

The image is too light or too dark.

Black bars on the screen.

Picture has a Red/Green or Pink tint.

Closed Captioning not working.

Snowy picture.

Ghosting on picture

Horizontal bars appear to flicker, jitter or shimmer on the image.

Vertical bars appear to flicker, jitter or shimmer on the image.

Screen is black and power indicator light blinks steadily.

Image is not centered on the screen.

The picture appears distorted in the corner of the screen.

The “Resets all settings to the default values” message appears.

Check all wire connections.

Unplug the TV for 30 seconds, then try operating it again.

Make sure the wall outlet is working.

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window). Check the battery terminals.

Ensure that the signal cable is firmly connected to the PC source.

Check the maximum resolution and connected device’s Video frequency. Compare these values with the data in the Display Modes.

Please check the digital signal strength and input antenna.

Adjust the Brightness and Contrast. / Adjust the Fine tuning.

Make sure the broadcast you’re receiving is High Definition (HD).

HD channels sometimes broadcast Standard Definition (SD) programming, which can cause black bars.

Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.

Make sure the Component cables are connected to the correct jacks.

If you are using a Cable/Satellite box, you must set Closed Captioning on the box, not your TV.

Your cable box may need a firmware upgrade. Please contact your Cable company.

This is sometimes caused by compatibility issues with your cable box. Try connecting Component cables instead.

Adjust the Coarse tuning and then adjust the Fine tuning.

On your computer check: Power, Signal Cable. The TV is using its power management system.

Move the computer's mouse or press any key on the keyboard.

Adjust the horizontal and vertical position.

The screen position must be adjusted on the output source (i.e. STB) with a digital signal.

If "Just Scan" is selected with some external devices, the picture may appear distorted in the corner of the screen. This symptom is caused by the external devices, not TV.

This appears when you press and hold the EXIT button for a while. The product settings are reset to the factory defaults.

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LN19A331J1D specifications

The Samsung LN19A331J1D is a compact television that showcases the blend of functionality and aesthetic appeal, perfect for small spaces such as bedrooms, kitchens, or offices. With a 19-inch screen size, this LCD television provides an ideal viewing experience without overwhelming your space.

One of the standout features of the LN19A331J1D is its resolution. The TV offers a 720p HD display, featuring a pixel resolution of 1366x768, ensuring that images are crisp and vibrant. Samsung’s technology enhances the viewing experience by providing rich colors and sharp details, making it perfect for watching movies, TV shows, or even playing video games.

This model incorporates Samsung's Digital Natural Image Engine (DNIE) technology, which significantly improves the picture quality. It enhances color vibrancy, contrast, and sharpness, adapting to various content types. Whether you are watching a nature documentary or an action-packed film, the DNIE technology ensures you receive optimal picture quality.

In addition to its impressive display capabilities, the LN19A331J1D is equipped with multiple connectivity options. It includes HDMI inputs, which allow users to connect various devices such as gaming consoles, Blu-ray players, or streaming devices with ease. There are also component and composite inputs, offering versatility for older devices, which further increases its usability.

The TV features built-in speakers that deliver decent audio quality for its size, allowing viewers to enjoy a satisfying sound experience. The sound can be augmented through external audio systems via the audio output ports, catering to those who prefer an enhanced audio setup.

Moreover, the Samsung LN19A331J1D has an energy-saving feature, which helps reduce power consumption without compromising performance. This energy-efficient design aligns with modern sustainability standards, making it a responsible choice for consumers.

In terms of design, the TV features a sleek and modern look, easily blending into any decor. The slim bezel around the screen maximizes the display area and provides an elegant appearance.

Overall, the Samsung LN19A331J1D is a well-rounded choice for individuals seeking a reliable, compact television without sacrificing quality. Its blend of HD display, innovative technologies, connectivity options, and energy efficiency positions it as a solid option for various viewing needs.

Samsung LN19A331J1D Troubleshooting, Problem, Poor picture Poor sound quality No picture or sound

Models: LN19A331J1D