Appendix Troubleshooting | Samsung LN2A0J1N guide

Appendix

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem	Possible Solution

Poor picture	Try another channel.
	Adjust the antenna.
	Check all wire connections.
Poor sound quality.	Try another channel.
	Adjust the antenna.
No picture or sound.	Try another channel.
	Press the SOURCE button.
	Make sure the TV is plugged in.
	Check the antenna connections.
No sound or sound is too low at	First, check the volume of units connected to your TV (digital broadcasting receiver, DVD,
maximum volume.	cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

Picture rolls vertically.	Check all wire connections.

The TV operates erratically.	Unplug the TV for 30 seconds, then try operating it again.

The TV won’t turn on.	Make sure the wall outlet is working.

Remote control malfunctions	Replace the remote control batteries.
	Clean the upper edge of the remote control (transmission window).
	Check the battery terminals.
“Check signal cable” message.	Ensure that the signal cable is firmly connected to the PC source.

“Not Supported Mode” message.	Check the maximum resolution and connected device’s Video frequency.
	Compare these values with the data in the Display Modes.

Digital broadcasting screen	Please check the digital signal strength and input antenna.
problem.

The image is too light or too dark.	Adjust the Brightness and Contrast.
	Adjust the Fine tuning.

Black bars on the screen.	Make sure the broadcast you’re receiving is High Definition (HD).
	HD channels sometimes broadcast Standard Definition (SD) programming, which can
	cause black bars.
	Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.
Picture has a Red/Green or	Make sure the Component cables are connected to the correct jacks.
Pink tint.

Closed Captioning not working.	If you are using a Cable/Satellite box, you must set Closed Captioning on the box,
	not your TV.

Snowy picture	Your cable box may need a firmware upgrade. Please contact your Cable company.

Ghosting on picture	This is sometimes caused by compatibility issues with your cable box.
	Try connecting Component cables instead.

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Samsung LN2A0J1N user manual Appendix Troubleshooting, Problem Possible Solution

Contents

Contact Samsung Worldwide Contacte con Samsung WorldwideBN68-01514P-00 See the warranty card for more information on warranty terms Contents  HDMI/DVI connection of your PC to this TV General Information List of FeaturesAccessories 3903-000144 Buttons on the Lower-Right Part of the Panel PowerViewing the Control Panel Side Panel buttons Viewing the Connection Panel PC in PC / AudioComponent in 1, 2 / AV Remote Control Installing Batteries in the Remote Control Connections Connecting VHF and UHF Antennas Connecting to a Cable Box that Descrambles Some Channels Connecting Cable TVConnecting to a Cable Box that Descrambles All Channels Cable without a Cable Box English Connecting a Camcorder Connecting a VCR Video Connection Connecting a Digital Audio System Connecting an Amplifier/DVD Home Theater Connecting a PC Using the D-Sub CableUsing the HDMI/DVI Cable Operation Turning the TV On and Off Plug & Play FeatureAuto Air and Cable antenna signals Press the Enter button to select Start Using the Channel Buttons Using the Number ButtonsChanging Channels Adjusting the Volume Viewing the DisplayViewing the Menus Easy Setting Using the Tools ButtonSelecting the Video Signal-source Memorizing the Channels Storing Channels in Memory Automatic Method Input To Select the SourceTo Edit the Input Source Name Source List Customizing the Picture Settings Picture Control Changing the Picture Standard Setting the Screen Size Configuring Picture OptionsSetting the Color Tone Activating Picture Options 169 Sets the picture to 169 wide mode After selecting Zoom1, Zoom2 or Wide FitInput Source Picture Size Setting the Digital Noise Reduction Setting the Hdmi Black LevelSetting the Film Mode Resetting the Picture Settings to the Factory Defaults TVPicture Sound Control Changing the Sound Standard Customizing the SoundSound Choosing a Multi-Channel Sound MTS track Digital Setting the TruSurround XTMulti-Track Options is available only in TV mode Preferred Language Automatic Volume Control Choosing a Multi-Channel Sound MTS track AnalogMulti-Track Sound Setting the TV Speakers On/Off Channel Control Clearing Scrambled Channels Digital To stop searching scrambled channelsChannel Adding and Erasing Channels Channel ListChannel List / All Press the Tools button on the remote control To Set-Up Your Favorite ChannelsChannel List / Added Use the Red button on the remote control Viewing the Channel Lists Labeling Channels Name Fine Tuning Analog Channels Checking the Digital-Signal StrengthPress the or button to adjust the fine tuning Resolution PC Display Using Your TV as a Computer PC DisplaySetting Up Your PC Software Based on Windows XP Display Modes Adjusting the Screen Quality Setting up the TV with your PCHow to Auto Adjust Press the Enter button to select Image Lock Changing the Screen Position Viewing the ResolutionYou can confirm the resolution configured for the PC Initializing the Screen Position, Coarse and Fine Time Time Setting Setting the ClockOption 1 Setting the Clock Manually Clock Option 2 Setting the Clock Automatically Time ZoneTVClock Sleep Timer Setting the Sleep TimerTo cancel the set sleep timer Press the or button to select Activation Timer Setting the On/Off TimerAuto Power Off Function Description Selecting a Menu Language Using the V-Chip Setting Up Your Personal ID Number PINA Only How to Enable/Disable the V-Chip How to Set up Restrictions Using the TV Parental GuidelinesChip TV Parental Guidelines Allow All Block All How to Set up Restrictions Using the ‘Canadian English’ How to Set up Restrictions Using the ‘Canadian French’ Will automatically be blocked also Using the V-Chip for Digital channels Default is CC1 Viewing Closed Captions On-Screen Text Messages AnalogCaption Viewing Closed Captions On-Screen Text Messages Digital CC1 Adjusting the TV On/Off Melody Sound Using the Energy Saving FeatureMelody does not play Upgrading the Software Press the Enter button Appendix Troubleshooting Problem Possible Solution Image is not stable and may Adjust the Coarse tuning and then adjust the Fine tuningMove the computers mouse or press any key on the keyboard Input Horizontal frequency kHz 30~60 Installing the Stand Disconnecting the Stand Remembering the Position Auto Wall-Mount Adjustment Sold separatelyEntering the menu Moving to the remembered position Wall Mount Kit Specifications Vesa Using the Anti-Theft Kensington Lock Purchase these additionally Securing the TV to the WallTo avoid the TV from falling Wall Specifications Dimensions WxDxH Dimensions LN32A330J1N