The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Installation Screen Audio Remote Control

1. Problems related to Installation

Problems related to the monitor installation and their solutions are listed.

 

Problems

 

Solutions

PC

It appears the PC does not

z

Check if the Display Adapter Driver (VGA Driver) is

 

function normally.

 

properly installed.

 

 

 

(Refer to Installing Driver)

 

The monitor screen flickers.

z

Check if the signal cable between the computer and

 

 

 

the monitor is securely connected and tightened.

 

 

 

(Refer to Connecting to a monitor)

TV

TV screen is blurred or

z

Check if the TV antenna connector is securely

 

shows noise signals.

 

connected to the external antenna.

 

 

 

(Refer to Connecting to TV)

 

TV signal is not received

z

Check "Channel system" and make sure you choose

 

 

 

the correct channel system.

 

 

 

(Refer to the Channel System)

 

 

z

Select "Auto program" to configure the channel

 

 

 

system automatically. (Refer to the Auto Program)

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.

Problems

Screen is blank and power indicator is off

"Check Signal Cable" message

"Not Optimum Mode" message

Picture rolls vertically.

Image is not clear. Picture is blurred.

Picture image is unstable and vibrates.

Ghost images are shown in the picture.

The image is too light or too dark

Solutions

zEnsure that the power cord is firmly connected and the LCD monitor is on.

(Refer to the Connecting the Monitor)

zEnsure that the signal cable is firmly connected to the PC or video sources.

(Refer to the Connecting the Monitor)

zEnsure that the PC or video sources are turned on.

zCheck the maximum resolution and the frequency of the video adapter.

zCompare these values with the data in the Preset Timing Modes Chart.

zCheck if the signal cable is securely connected. Connect it again securely.

(Refer to Connecting to a monitor)

zRun Frequency Coarse and Fine tuning.

zTurn on again after removing all accessories (video extension cable, etc.)

zSet resolution and frequency to the recommended ranges.

zCheck if the resolution and frequency set for the computer video card falls in the range supported by the monitor.

If not, reset them referring to the current Information under the monitor menu and Preset Timing Modes.

zAdjust the Brightness and Contrast. (Refer to the Brightness, Contrast)

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Samsung LS19DOWSS5/XSJ, LS19DOCSS5/XSJ manual Problems Solutions