Compaq 4160T, 4130T, 4150T, 4140T, 4131T Solving Hard Drive Problems, Solving CD-ROM Drive Problems

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Solving Hard Drive Problems

Some common causes and solutions for hard drive problems are listed in the following table.

Table 2-18

Solving Hard Drive Problems

Problem	Probable Cause	Solution(s)
Reading hard drive takes an	System entered Hibernation	Give the system time to restore the
unusually long time after	due to low-battery condition	previously saved data to its exact state
restarting the computer.	and is now exiting from it.	before Hibernation.
Hard drive error occurs.	Hard drive has bad sectors or	Run Computer Checkup.
	has failed.
		See POST error messages.
Hard drive does not work.	Hard drive is not seated	Turn off the computer, remove and reinsert
	properly.	the hard drive, then turn the computer on.
	Hard drive is damaged.	Replace the hard drive.

Solving CD-ROM Drive Problems

Some common causes and solutions for CD-ROM drive problems are listed in the following table.

Table 2-19

Solving CD-ROM Drive Problems

Problem Probable Cause Solution(s)

CD-ROM drive cannot read a compact disc.

Compact disc is upside down or is improperly inserted in the CD-ROM drive.

Open the CD loading tray, lay the compact disc in it (label side up), then close the tray.

CD-ROM drive does not	CD-ROM drive is not seated
work.	properly.

Shut down the computer, remove and reinsert the drive, then turn on the computer.

CD-ROM drive was inserted while the computer was on, in Suspend, or in Hibernation.

Shut down computer; then turn it on again. The drive is initialized during power up.

Troubleshooting 2-21