Compaq 4130T, 4150T, 4140T, 4131T, 4200, 4125T, 4160T Solving Diskette and Diskette Drive Problems

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Solving Diskette and Diskette Drive Problems

Some common causes and solutions for diskette and diskette drive problems are listed in the following table.

Table 2-17

Solving Diskette and Diskette Drive Problems

Problem	Probable Cause	Solution(s)
Diskette drive light does not	Diskette drive is not installed	Remove the diskette drive and install it
turn on.	properly.	properly.
Diskette drive light stays on.	Diskette is damaged.	Run SCANDISK on the diskette. At the
		system prompt, enter
		SCANDISK A:
	Diskette is incorrectly	Remove diskette and reinsert.
	inserted.
	Software program is	Check the program diskettes.
	damaged.
Diskette drive cannot write to	Diskette is write-protected.	Disable the diskette's write-protect feature
a diskette.		or use a diskette that is not write-protected.
	Computer is writing to	Check the drive letter in the path statement.
	the wrong drive.
	Not enough space is left	Use another diskette.
	on the diskette.
	Drive error has occurred.	Run Computer Checkup from the Compaq
		Diagnostics diskette.
	Diskette is not formatted.	Format the diskette. At the system prompt,
		enter
		FORMAT A:
Diskette drive cannot read a	The wrong type of diskette is	Use the type of diskette required by the
diskette.	being used.	drive.
	Diskette has a bad sector.	Copy files to hard drive or another diskette.
		Reformat bad floppy.
	Drive error has occurred.	Run Computer Checkup from the Compaq
		Diagnostics diskette.
	Diskette is not	Format the diskette. At the system prompt,
	formatted.	enter
		FORMAT A:
Cannot boot from diskette.	Bootable diskette is not in	Put the bootable diskette in drive A. If a
	drive A.	diskette drive is in the computer DualBay,
		that is drive A.

Diskette Boot is disabled in Computer Setup.

Run Computer Setup and enable Diskette Boot from the Boot Management menu.

2-20 Troubleshooting