Compaq 4120, 4130T Solving Keyboard/Numeric Keypad Problems, Solving Pointing Device Problems

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Solving Keyboard/Numeric Keypad Problems

Some common causes and solutions for keyboard/numeric keypad problems are listed in the following table.

Table 2-22

Solving Keyboard/Numeric Keypad Problems

Problem Probable Cause Solution(s)

Embedded numeric keypad	Num Lock function is not
on computer keyboard is	enabled.
disabled.

Press the Fn+NumLk keys to enable the Num Lock function and embedded numeric keypad. The Num Lock icon on the status panel turns on.

Keyboard is locked. QuickLock initiated. Enter the password to exit QuickLock.

Solving Pointing Device Problems

Some common causes and solutions for pointing device problems are listed in the following table.

	Table 2-23
	Solving Pointing Device Problems
Problem	Cause	Solution(s)
External pointing device does	Incorrect device driver or no	Install the device driver.
not work.	device driver is installed.

The device driver is not installed in Windows.

Install the device driver in Windows.

Integrated pointing device	An external pointing device
does not work.	is connected and the system
	has disabled the internal
	pointing device.

Initiate Suspend and disconnect the external pointing device.

Troubleshooting 2-23