Compaq 4131T, 4130T, 4150T, 4140T Solving Convenience Base Problems, Display Problems and Solutions

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Solving Convenience Base Problems

Table 3-30

Display Problems and Solutions

Problem Possible Cause Solution(s)

Garbled characters	Toggled to internal monitor
on internal display	from an external monitor that
or flashing internal	is using higher resolution than
display when	that supported by the
connected to	computer.
external monitor.

Restart the system. If simultaneous display is desired, use the resolution supported by the computer.

External monitor	Energy Star Monitor is
display is distorted.	selected on the Power
	Management menu, and the
	external monitor is not Energy
	Star compliant.

Press any key or move the mouse to restore the display. If the display remains distorted, turn the monitor off and then back on. Deselect the Energy Star Monitor setting.

Computer screen and external monitor do not display information simultaneously.

Display was switched using the Press the Fn+F4 hotkeys to toggle through the three

hotkeys.	display possibilities.
External monitor was not	Initiate Suspend, turn on external monitor, then exit Suspend
turned on before the system	to integrate new monitor.
was turned on.
External monitor was	Initiate Suspend, connect external monitor, turn on the
connected after the	monitor, then exit Suspend.
computer was turned on.

Table 3-31

Docking Problems and Solutions

Problem Possible Cause Solution(s)

The computer is not	The computer is not
properly docked in	properly centered over
the convenience	docking latch.
base.
	The computer is not coupled
	to docking connector.

Slide computer forward from convenience base. Center over docking latch and replace. Push docking lever back to dock.

Pull docking lever forward to release computer and re-dock.

Table 3-32

Undocking Problems and Solutions

Problem	Possible Cause	Solution(s)
The computer will	Connectors are tight.	Grasp the computer with one hand and pull forward while
not undock.		pulling forward on docking lever with other hand.
	Security cable is locked.	Unlock security cable.
	PC Card cable is attached to	Remove cable from PC Cards before undocking.
	the computer.
	The docking lever in the	Replace the Convenience Base.
	convenience base may be
	defective.

Troubleshooting 2-31