Compaq 4131T Troubleshooting Without Diagnostics, Solving Minor Problems, Solving Audio Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.7 Troubleshooting Without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on:

■ Audio	■ Pointing device
■ Battery/Battery gauge	■ Memory
■ Diskette/Diskette drive	■ PC Card
■ Hard drive	■ Power
■ CD-ROM drive	■ Printer
■ Hardware installation	■ Screen (LCD and CRT)
■ Infrared connection	■ Software

■Keyboard (Numeric keypad)

2.7.1 Solving Minor Problems

Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.

Solving Audio Problems

Some common audio problems and solutions are listed in the following table.

	Table 2-15
	Solving Audio Problems
Problem	Probable Cause	Solution(s)
Computer beeps once after	This is typical; it indicates	No action is required.
you turn it on.	successful completion of the
	Power-On Self-Test (POST).

Computer does not beep after the Power-On Self-Test (POST).

Speaker volume is off or has been turned down.

Beeps have been turned off.

If the speaker icon is not displayed on the display, press Fn+F5 to adjust the volume.

Run Computer Setup and turn on beeps.

Troubleshooting 2-17