Symptom

Cause

Solution

 

 

 

Printing from

[External Memory

Press the [Utility/Counter] key, and

a USB mem-

Print] is set to [Dis-

then set [Admin Settings] - [External

ory device is

able].

Memory Print] to [Enable].

not possible.

 

 

The file format (file

Only files with the format (extension)

 

extension) is not one

for JPEG, TIFF, XPS or PDF can be

 

that can be printed.

printed.

 

 

 

 

 

Press [USB/HDD], and then, with

 

 

[External Memory] - [File Type], select

 

 

the type of files to be displayed.

 

 

 

 

A public user is not

Contact the administrator of this unit.

 

specified for user

 

 

authentication.

 

 

 

 

Printing

The machine is set to

It takes more time to print with special

takes too

a slow printing mode

media. When using regular paper,

much time.

(for example, thick

make sure that the media type is set

 

stock).

properly in the driver.

 

 

 

 

The machine is set to

It takes time for printing to start in

 

power saving mode.

power saving mode.

 

 

 

 

The job is very com-

Wait. No action needed.

 

plex.

 

 

 

 

 

A toner cartridge for a

Install a correct toner cartridge

 

different region or an

approved for your specific machine.

 

unapproved toner

 

 

cartridge is installed

 

 

([Incorrect toner car-

 

 

tridge]is displayed in

 

 

the message win-

 

 

dow).

 

 

 

 

 

If an error has been

Wait. No action needed.

 

detected during print-

 

 

ing job transmission

 

 

in the Copy mode, it

 

 

takes a while to pro-

 

 

cess the error and

 

 

resume the printing

 

 

operation.

 

 

 

 

Blank pages

One or more of the

Check the toner cartridges. The image

are printed.

toner cartridges are

will not print correctly or not at all, if the

 

defective or empty.

cartridges are empty.

 

 

 

 

The wrong media is

Check that the media type.

 

being used.

 

 

 

 

Solving Other Problems

13-27

Page 330
Image 330
Muratec MFX-C3035 manual Solving Other Problems 13-27