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Muratec MFX-C3035 manual Clearing Media Misfeeds

Models: MFX-C3035

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CAUTION

The area around the fuser unit is extremely hot.

Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.

Note

Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched.

Be careful not to touch the surface of the image transfer belt or transfer roller.

13-18

Clearing Media Misfeeds

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Muratec MFX-C3035 manual Clearing Media Misfeeds

Contents

Page Trademarks Copyright NoticeSoftware License Agreement Page Financial Instruments Legal Restrictions on CopyingLegal Documents GeneralFor EU member states only Page Contents User authentication and account track About Duplex Printing Loading a Document Contents Specifying destinations Antistatic Protection Solving Problems with Media Misfeeds Logging in to this machine Appendix Technical specificationsContents Introduction Getting Acquainted with Your Machine Space RequirementsGetting Acquainted with Your Machine The option appears shaded in the above illustrations Front View Part NamesGetting Acquainted with Your Machine Front View with Options Rear ViewAdjusting the angle of the control panel Printer Drivers PostScript Drivers Drivers CD/DVDPrinter Drivers PCL Drivers Printer Drivers XPS DriversPrinter Drivers PPD Files Scanner DriversPC Fax Drivers Applications CD/DVD ApplicationsApplications Use/Benefit Enterprise Suite Plug-In Documentation CD/DVD DocumentationDocumentation Use/Benefit „ RAM System RequirementsGetting Acquainted with Your Machine Control panel and touch panel screens About the Control Panel About the Control PanelName Function Interrupt key Track in order to log on to this machine Home screen Touch panel screensTouch panel screens Indication DescriptionUSB/HDD Initial Copy mode screen Initial Scan to Folder mode screen Initial Fax mode screen Initial Scan to E-mail mode screen When the job log is displayed, Details Job screenAppears. To view job details, press Details The percentages remaining for Status screenAmounts and should be used only as ReferenceUSB/HDD screen Icon Description Keys and icons that appear in the screensReport printing With user authentication Device authentication User authentication and account trackUser authentication and account track External server authenticationWith account track Logging in using the authentication deviceUtility Settings Accessibility AccessibilitySevere Cau- tion Sound Enable Volume To 3.0 seconds Default0.8 All factory default values are shown in boldSelect if sounds are to be produced when an opera Then press the four check points + again Meter Count Meter CountAddress Registration Address RegistrationSMB User Settings User SettingsJpeg PCL User Settings is not displayed when the job log is full Machine SettingsInch / mm Model, and mm for other modelsOptional lower feeder units have not Been installedCopy Settings Factory Default / Current SetYes / No Scan Settings Print Settings Monarch, Env Chou#3, Env Chou#4 Model, and A4 for other modelsB5 ISO, Env #10 do not appear Legal, Govt Legal, Executive, A4Special Paper appear Plain Paper, Recycled, 1 Side OnlyFax Settings Select Default Start AppPhysical Tray Admin Settings Admin SettingsFTP Number Addresses List Output WebDAV Start Number Number of Addresses List Output TCP/IP SLP Smtp Snmp Mime Admin Settings Admin Settings Aidc PCL XPS PB/DP Admin Settings PBX Maintenance Menu List Print Fax Target Admin Settings Admin Settings ADJ Consumables Replace Press the Utility/Counter key Press Admin Settings 120V model, month, then year Month, day, then year MM.DD.YY forDD.MM.YY for 220V model Europe Year, month, then day YY.MM.DDAdmin Settings Address where machine status Administrator RegistrationAddress Registration Messages sent from this machineAuthentication Setting Ethernet If OFF is selected, the TCP/IPParameters do not appear SLP Add signature / Select when Job Timeout Tray Before APS on / DefaultExternal Memory Print Startup Page Setting Settings On / OFF Canada, and A4 for other CountriesSize is set to Custom Size On the hard disk are deleted. If Disable is Are emphasized Vivid / Photographic RGB Intent Settings Vivid / Photographic RGB source profile Auto Ing RGB text data to Cmyk data Ing RGB graphics data to Cmyk data Bk=CMYK Gray=CMYK / Bk=K Aidc processing consumes toner CR = Crlf LF = Lfcr CR = CR LF = LF / CR = CrlfARABIC8 / Hpwara XPS Maintenance MenuSingle-sided printing Admin Settings Envelope Settings Adjust the 2nd image transfer output Atvc Grayscale printing Settings. If it becomes necessary to Quality Mode / Speed ModeChange the settings, do so according to Instructions from the serviceErase Disabled / 12 Hours Folder SettingsDigit password must be specified Security Settings If the administrator password is 12345678To USB function cannot be used Admin Settings This machine Overwritten, do not use the power switchTo turn the machine off and on Deleted by being overwrittenPasswords regulated by the password rules Changing the administrator passwordLimitations of the password rules Required settings Conditions of the password rulesEnhanced security settings Administrator mode parameters Required settingsAdministrator mode parameters Changed settings Changed settingsHDD Format Restore DefaultsPaper Empty Restriction Code SettingsMedia Handling Specifications Print MediaPrint Media Print Media Plain Paper Recycled Paper TypesThick Stock Capacity Tray 1/2Media Type Do not use envelopes that have EnvelopeDo not use label sheets that LabelLetterhead PostcardThickness Do not use postcards that are Glossy MediaSingle Side Only Use single side only paper that isDo not use single side only paper that is Special Paper Use special paper that isDo not use special paper that is Printable Area PrintableArea Margins EnvelopesHow do I load media? Loading MediaTray 1 Manual Feed Tray Loading MediaLoading Media Other Media Loading Envelopes Load the envelopes flap side up in the tray Loading Media Up to 20 sheets can be loaded into the tray at one time Tray Loading Media Slide the media guides against the edges of the paper Pull out Tray Up to 20 sheets can be loaded into the tray at one time Slide the media guides against the edges of the paper Tray 3/4 Optional Lower Feeder Unit Load the paper face up in the tray Loading Media About Duplex Printing How do I autoduplex?About Duplex Printing Right-bound booklet Output Tray Output TrayMedia Storage Media StorageOriginal Media Original MediaDocuments that can be placed on the original glass Documents that can be loaded into the ADFOriginal Media Loading a Document Placing a document on the original glassLoading a Document Loading a document into the ADF Adjust the document guides to the document sizeLoading a Document Using the Printer Driver Selecting Driver Options/Defaults for Windows Selecting Driver Options/Defaults for WindowsSelecting Driver Options/Defaults for Windows Uninstalling the Printer Driver for Windows Uninstalling the Printer Driver for WindowsDisplaying Printer Driver Settings for Windows Displaying Printer Driver Settings for WindowsWindows Windows Vista/ServerUsing the Postscript, PCL and XPS Printer Driver Using the Postscript, PCL and XPS Printer DriverCommon Buttons Advanced Tab PostScript Printer Driver Only Basic Tab My TabCover Mode Tab Layout TabStamp/Composition Tab Quality Tab Download Manager Application should be installed earlierOther Tab Using the Postscript, PCL and XPS Printer Driver Proof/Print, External memory and ID & Print functions Printing a job saved on the hard disk Proof/PrintDeleting a job saved on the hard disk Proof/PrintExternal Memory Printing from a connected USB memory deviceExternal Memory Selecting the type of files to be displayed ID & PrintID & Print Printing simultaneously with log-inDeleting a job ID & Print Performing Copy mode operations Basic copy operation Basic copy operationUsing the keypad, type in the desired number of copies Original Size Documents of mixed page sizesOriginal Size Paper PaperZoom ZoomDuplex/Combine Duplex/CombineDensity DensityColor Mode Original TypeOriginal Type Finishing When printing a proof copy, specify multiple copiesProof Copy Proof Copy operationSeparate Scan Separate ScanScanning the document in separate batches To change the scanning settings, press Change SettingsID Copy ID Copy To copy only the front side, press Print Paper Margin Paper MarginImage Quality Image QualityImage Quality Additional copy operations Interrupting a copy job Interrupting a copy jobStoring a copy program Copy programsDeleting a copy program Copy programsCopying using stored settings copy programs Scanning From a Computer Application Basic Scanning Operation Basic Scanning OperationMode settings Windows Twain Driver SettingsWhen Basic Mode is selected Windows Twain Driver SettingsWhen Advanced Mode is selected Windows Twain Driver Settings Windows Twain Driver Settings Windows WIA Driver Settings Windows WIA Driver SettingsMacintosh Twain Driver Settings Macintosh Twain Driver SettingsWhen Advanced Mode is selected Macintosh Twain Driver Settings Macintosh Twain Driver Settings Settings required to use a Web Service Using a Web ServiceInstalling this machine on the computer Using a Web ServiceSpecifying the scan command from a computer Specifying the scan command from a computer Web ServiceUsing a Web Service Scanning with 10 the machine Initial settings 10-2 Initial settingsUseful functions Performing Scan to E-mail mode operations Performing Scan to E-mail mode operations 10-3Basic Scan to E-mail operation Specifying document settings 10-4 Performing Scan to E-mail mode operationsSimplex/Duplex Performing Scan to E-mail mode operations 10-5 Original Settings-Separate ScanOriginal Size Original Settings- Orig. Binding Position 10-6 Performing Scan to E-mail mode operationsPerforming Scan to E-mail mode operations 10-7 Color ModeOriginal Type 10-8 Performing Scan to E-mail mode operations Specifying scan settingsResolution Background/DensityPerforming Scan to E-mail mode operations 10-9 File Settings-File TypeFile Settings-Scan Setting 10-10 Performing Scan to E-mail mode operations Performing Scan to E-mail mode operations 10-11 10-12 Performing Scan to E-mail mode operations Specifying communication settingsPerforming Scan to E-mail mode operations 10-13 Selecting from registered destinations Specifying destinations10-14 Specifying destinations Selecting from the Favorites listSelecting from the log Directly typing in the addressSpecifying destinations 10-15 Selecting by searching for a destination type or name10-16 Specifying destinations Selecting a program destinationPerforming Scan to Folder mode operations Performing Scan to Folder mode operations 10-17Basic Scan to Folder operation 10-18 Performing Scan to Folder mode operations Performing Scan to Folder mode operations 10-19 Original Settings- Original Direction 10-20 Performing Scan to Folder mode operationsPerforming Scan to Folder mode operations 10-21 10-22 Performing Scan to Folder mode operations Performing Scan to Folder mode operations 10-23 10-24 Performing Scan to Folder mode operations Performing Scan to Folder mode operations 10-25 Specifying the document nameFile Name Type in the document name for the scan data 10-26 Specifying destinations URL NotificationURL Notification Address Specifying destinations 10-27 10-28 Specifying destinations With FTPWith Pcsmb Specifying destinations 10-29 With WebDAVWith USB Memory With Web Service Settings 10-30 Specifying destinationsWith HDD Only one program destination can be selected Specifying destinations 10-3110-32 Specifying destinations Registering destinations Destination registrationRegistering destinations 10-33 Registering an address book destination 10-34 Registering destinationsRegistering an address book destination E-mail transmission Registering destinations 10-35 Registering Address Book SMB transmission10-36 Registering destinations Registering a program destinationReplacing 11 Consumables Replacing Consumables About Toner Cartridges11-2 Replacing Consumables Replacing Consumables 11-3 11-4 Replacing Consumables Replacing a Toner CartridgeReplacing Consumables 11-5 11-6 Replacing Consumables Fully insert the toner car- tridge Replacing Consumables 11-711-8 Replacing Consumables Replacing Consumables 11-9 Replacing a Imaging UnitC K 11-10 Replacing ConsumablesReplacing Consumables 11-11 11-12 Replacing Consumables Replacing Consumables 11-13 11-14 Replacing Consumables Replacing Consumables 11-15 11-16 Replacing Consumables Replacing Consumables 11-17 Replacing the Waste Toner Bottle11-18 Replacing Consumables Replacing Consumables 11-19 11-20 Replacing Consumables Replacing the Transfer RollerReplacing Consumables 11-21 11-22 Replacing Consumables Replacing the Transfer Belt UnitReplacing Consumables 11-23 11-24 Replacing Consumables Do not remove the blue lever Replacing Consumables 11-2511-26 Replacing Consumables Replacing Consumables 11-27 11-28 Replacing Consumables Replacing Consumables 11-29 11-30 Replacing Consumables Replacing the Backup BatteryReplacing Consumables 11-31 11-32 Replacing Consumables Replacing Consumables 11-33 Replacing the Fuser Unit11-34 Replacing Consumables Replacing Consumables 11-35 11-36 Replacing Consumables Replacing Consumables 11-37 11-38 Antistatic Protection Antistatic ProtectionMaintenance 12-2 Maintaining the machine Maintaining the machineMaintaining the machine 12-3 Cleaning the machine 12-4 Cleaning the machineExterior Cleaning the machine 12-5 Cleaning the Media Feed Rollers Manual Feed TrayMedia Rollers 12-6 Cleaning the machine Cleaning the Media Feed Rollers for Tray 2/3/4 Cleaning the machine 12-7Cleaning the Media Transfer Rollers for Tray 3/4 12-8 Cleaning the machineCleaning the Media Feed Rollers for the ADF Cleaning the machine 12-912-10 Cleaning the machine Cleaning the Laser LensCleaning the machine 12-11 12-12 Cleaning the machine Cleaning the machine 12-13 12-14 Cleaning the machine Troubleshooting Printing a configuration Introduction13-2 Introduction Unlocking the Scanner 13-3 Unlocking the Scanner13-4 Preventing Media Misfeeds Preventing Media MisfeedsMake sure that AvoidUnderstanding the Media Path 13-5 Understanding the Media PathMedia misfeed indications Clearing Media Misfeeds13-6 Clearing Media Misfeeds Media misfeed locations ReferenceClearing a Media Misfeed in Tray Clearing Media Misfeeds 13-713-8 Clearing Media Misfeeds Clearing Media Misfeeds 13-9 Slide the media guides against the edges of the paper 13-10 Clearing Media MisfeedsClearing a Media Misfeed in Tray 3/4 Clearing Media Misfeeds 13-1113-12 Clearing Media Misfeeds Clearing a Media Misfeed from the ADF Clearing Media Misfeeds 13-1313-14 Clearing Media Misfeeds Clearing a Media Misfeed from the Duplex Clearing Media Misfeeds 13-15Clearing a Media Misfeed from the Fuser Unit 13-16 Clearing Media MisfeedsClearing Media Misfeeds 13-17 13-18 Clearing Media Misfeeds Clearing Media Misfeeds 13-19 13-20 Clearing Media Misfeeds Clearing Media Misfeeds 13-21 13-22 Clearing Media Misfeeds Solving Problems with Media Misfeeds Solving Problems with Media Misfeeds 13-23Symptom Cause Solution ADF 13-24 Solving Problems with Media MisfeedsSolving Problems with Media Misfeeds 13-25 13-26 Solving Other Problems Solving Other ProblemsSolving Other Problems 13-27 13-28 Solving Other Problems Solving Other Problems 13-29 13-30 Solving Other Problems Solving Problems with Printing Quality 13-31 Solving Problems with Printing Quality13-32 Solving Problems with Printing Quality Solving Problems with Printing Quality 13-33 13-34 Solving Problems with Printing Quality Solving Problems with Printing Quality 13-35 13-36 Solving Problems with Printing Quality Status, error and service messages 13-37 Status, error and service messagesMessage Cause Solution Status messages13-38 Status, error and service messages Error messagesStatus, error and service messages 13-39 Operator messages 13-40 Status, error and service messagesStatus, error and service messages 13-41 13-42 Status, error and service messages Status, error and service messages 13-43 13-44 Status, error and service messages Status, error and service messages 13-45 Service messagesMessage Cause Solution Fax RX failed Message Cause Solution Service Call13-46 Status, error and service messages Installing 14 Accessories 14-2 Introduction For details of accessories, visit our web siteKit Contents Lower Feeder Unit PF-P08Lower Feeder Unit PF-P08 14-3 Installing a Lower Feeder Unit PF-P08 14-4 Lower Feeder Unit PF-P08 Be sure to place the lower feeder unit on a level surface Lower Feeder Unit PF-P08 14-5 14-6 Working Table WT-P01 Working Table WT-P01Working Table WT-P01 14-7 Installing a Working Table WT-P0114-8 Working Table WT-P01 Working Table WT-P01 14-9 14-10 Working Table WT-P01 Authentication 15 unit IC card type Configuring this machine Using authentication device IC card type15-2 Using authentication device IC card type Do not leave the IC card within 40 mm of the card readerRegistering a user 15-3 Registering a userRegistering a user using Data Administrator Checking the version of the installed Data Administrator15-4 Registering a user Setup Install IC Card Driver USB-DriverRegistering a user 15-5 15-6 Registering a user Registering a user 15-7 15-8 Registering a user Install Data Administrator IC Card PluginRegistering a user 15-9 15-10 Registering a user User registrationDevice Information window appears Registering a user 15-1115-12 Registering a user Registering a user 15-13 15-14 Registering a user Registering a user 15-15 Associating the user with card using authentication device Logging in to this machine15-16 Logging in to this machine When Card Authentication is enabled When Card Authentication + Password is enabledLogging in to this machine 15-17 15-18 Logging in to this machine Appendix Technical specifications Technical specifications„ Glossy 1 100 to 128 g/m2 Hour Within an hourManual feed tray Replacement Cartridge High-Capacity Consumable Life Expectancy ChartUser-Replaceable Average Life ExpectancyMedia feed roller 300,000 pages Service-ReplaceableText input Entering textText input What is an Energy Star product? Our Concern for Environmental ProtectionOur Concern for Environmental Protection Our Concern for Environmental Protection Index IndexLower feeder unit Print Setting Utility Setting