Muratec MFX-C3035 manual Solving Problems with Printing Quality

Symptom	Cause	Solution
There is	The media is moist	Remove the moist media and replace it
insufficient	from humidity.	with new, dry media.
fusing or the
	Unsupported media	Use approved media. See “Specifica-
image	(wrong size, thick-	tions” on page 4-2.
comes off
	ness, type, etc.) is
when
	being used.
rubbed.
	Media type is set	When printing envelopes, labels, letter
	incorrectly.	head, postcards, thick stock, single
		side only paper or special paper, spec-
		ify the appropriate media type in the
		printer driver.
There are	One or more of the	Remove the toner cartridges and
toner	toner cartridges are	check for damage. If it is damaged,
smudges or	defective or installed	replace it.
residual	incorrectly.
images.

There are	The media transfer	Clean the media transfer roller.
toner	roller is dirty.
		If you think the transfer roller should be
smudges on
		replaced, contact Technical Support
the back side
		with the error information.
of the page
	The media path is	Print several blank sheets and the
(whether or
	dirty with toner.	excess toner should disappear.
not it has
been	One or more of the	Remove the toner cartridges and
duplexed).	toner cartridges are	check for damage. If it is damaged,
	defective.	replace it.
	One or more of the	Remove the imaging units and check
	imaging units is	for damage. If it is damaged, replace it.
	defective.

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