AutoDome 700 Series IP PTZ CameraTroubleshooting Guide en 69

Problem

Solution

 

 

 

No Audio

– Check the computer receiving the audio from the VG5 AutoDome or from the IP

 

Encoder.

 

–

Check the computer’s audio settings. Ensure that the sound levels are at an audible

 

 

level.

 

–

Check the computer’s audio output card and speakers. Play a secondary source of

 

 

audio on the computer. If you still do not hear audio replace the speakers and try

 

 

again.

 

 

 

If O.K., then:

 

– Ensure that the Audio option is enabled for the IP device.

 

a.

Access the Settings Web page for the IP-enabled device.

 

b.

Expand the Encoder Settings link, then click Audio Settings.

 

c.

Ensure that On is selected from the Enable Audio drop-down list. Then, click Set.

 

 

 

If O.K., then:

 

– Check the microphone.

 

Connect appropriate speakers directly to the microphone at the camera site and

 

confirm that the audio is clear and audible at the location.

 

An audio problem or noise at the source will further degrade as it travels through all the

 

cables and connections.

 

 

 

If O.K., then:

 

– Verify the cable type and installation used for audio connections between the

 

microphone and the VG5 AutoDome.

 

–

Cable type: Coaxial

 

–

Cable length: 10 m (33 ft), maximum

 

 

Refer to the VG5 AutoDome Installation Manual for more information.

 

 

 

Bosch Security Systems, Inc.

User Manual

F.01U.273.798 3.0 2012.08

Page 68 Page 70
Page 69
Image 69
Bosch Appliances 700 user manual Problem Solution No Audio
Page 68 Page 70

700 specifications

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