General Printing Problem
You cannot receive a more specific error message because the printer and the computer do not have bidirectional
communication.
To receive a more specific error message, see “Bidirectional communication is not established” on page 176.
To find the problem without establishing bidirectional communication, see “Checking printer readiness” on
page 169.
Ink Low
A print cartridge is almost out of ink.
Install a new cartridge. For more information, see “Installing print cartridges” on page 135.
To order a new cartridge, see “Ordering paper and other supplies” on page 141.
Out of Memory
The printer software cannot obtain enough memory to print.
Try the following:
Before sending a document to print, close any other open programs. The printer may print a blank page when
too many programs are open on the computer.
Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print.
Out of Paper
1Load paper.
2Press to continue printing.
Note: Do not force paper into the printer.
Fixing a printing failure
Follow the instructions on the computer screen.
If the printer still does not print:
1Do one of the following:
In Windows Vista, click .
In Windows XP and earlier, click Start.
2Click Programs or All Programs Lexmark 7500 Series.
3Click Solution Center, and then click the Contact Information tab.
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