3Select the Paper Setup tab.
4From the Paper Size area, select Banner.
5Select Letter Banner or A4 Banner as the paper size.
6Select Portrait or Landscape.
7Click OK.
8Click OK or Print.
Paper continues to jam

Are you using paper designed for an inkjet printer?

Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into
the printer. For more information, see “Choosing compatible specialty paper types” on page 68.

Are you loading the paper correctly?

For more information, see “Loading paper” on page 57.
Note: Do not force paper into the printer.
Paper jam in the Automatic Document Feeder (ADF)
1Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.
2Firmly grasp the paper, and gently pull it out.
3Close the ADF.
4Press .
Paper jam in the duplex unit
1Push down on the duplex latch as you grasp the duplex unit.
2Pull out the duplex unit.
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