4Press or repeatedly until the Fax Setup submenu is highlighted.
5Press .
6Press or repeatedly until the Dialing and Sending submenu is highlighted.
7Press .
8Press or repeatedly until you reach Dial Method.
9Press or repeatedly until Behind PBX (Dial Tone Detect Off) appears.
10 Press to save.
Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:

Check original document

Ask the sender to verify the original document was loaded correctly.
Check ink
Check the ink levels, and install a new print cartridge if necessary.

Check cartridges

1Remove the print cartridges.
2Make sure the sticker and tape have been removed.
1
2
3Reinsert the print cartridges.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:

Review checklist for sender

Check that the quality of the original document is satisfactory.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Increase the fax scan resolution.
Check ink
Check the ink levels and install a new print cartridge if necessary.

Decrease the transmission speed

1From the control panel, press or repeatedly until Fax is highlighted.
2Press .
3Press or repeatedly until the Fax Setup submenu is highlighted.
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