Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

Partial document or photo scans

These are possible solutions. Try one or more of the following:
Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Check paper size
Make sure the paper size being used matches the size you selected.
Check Original Size setting
Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning.

Cannot scan to a computer over a network

See “Scanning to a computer over a network using the control panel” on page 111.
Fax troubleshooting

Cannot send or receive a fax

These are possible solutions. Try one of the following:
Check messages
If an error message is displayed, follow the instructions on the error message dialog.
Check power
If the light is not on, see “Power button is not lit” on page 143.
Check cable connections
Make sure cable connections for the following hardware are secure, if applicable:
•Power supply
•Telephone
•Handset
•Answering machine
Check the telephone wall jack
1Plug a telephone into the wall jack.
2Listen for a dial tone.
3If you do not hear a dial tone, plug a different telephone into the wall jack.
4If you still do not hear a dial tone, plug a telephone into a different wall jack.
5If you hear a dial tone, connect the printer to that wall jack.
189