8Press or repeatedly until Off appears.
9Press to save the setting.
Can receive but not send faxes
These are possible solutions. Try one or more of the following:

Check mode selection

To make sure the printer is set for faxing:
1Press or repeatedly until Fax is highlighted.
2Press .

Check document placement

Load the original document facedown in the lower right corner of the scanner glass.

Check the Dial Prefix setting

1From the control panel, press or repeatedly until Fax is highlighted.
2Press .
3Press or repeatedly until the Fax Setup submenu is highlighted.
4Press .
5Press or repeatedly until the Dialing and Sending submenu is highlighted.
6Press .
7Press or repeatedly until you reach Dial Prefix.
8To change the setting, press or repeatedly until Create appears.
9Press .
10 Enter the prefix to be dialed before each telephone number.
11 Press to save.

Check Speed Dial number

Check to make sure Speed Dial has been programmed for the number that you wish to dial. See “Setting up
Speed Dial” on page 133.
As an alternative, dial the telephone number manually.

Be sure that printer is detecting a dial tone

See “Sending a fax while listening to a call (On Hook Dial)” on page 117.
Check the Dial Method setting.
1Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not
recognize the dial tone.
2From the control panel, press or repeatedly until Fax is highlighted.
3Press .
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