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Lenovo S430 manual Problems with ports and connectors, USB problem

Models: S430

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Problems with ports and connectors

The following are the most common problems with ports and connectors.

A USB problem

Problem: A device connected to the USB connector does not work.

Solution: Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to “Diagnosing problems” on page 107 for a diagnostic test of the USB connector.

Chapter 9. Troubleshooting computer problems 125

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Lenovo S430 manual Problems with ports and connectors, USB problem

Contents

User Guide First Edition June Copyright Lenovo Safety, Warranty, and Setup Guide Regulatory NoticeContents Replacing devices Iii Iv User Guide Protect the cables from being damaged Read this firstProtect yourself from the heat that your computer generates Prevent your computer from getting wetCarry your computer carefully Important safety informationProtect your computer and data when moving it Handle your computer gentlyVii Safety guidelinesService and upgrades Conditions that require immediate actionViii User Guide Extension cords and related devices Power cords and power adaptersExternal devices Power supply statementPlugs and outlets Built-in rechargeable battery notice General battery noticeLithium coin cell battery notice Xiii Heat and product ventilationLaser compliance statement Electrical current safety informationLiquid crystal display LCD notice Using headphones or earphonesAdditional safety information Xvi User Guide Front view Locating computer controls, connectors, and indicatorsProduct overview Integrated camera Memory-upgrade slotSystem status indicator illuminated ThinkPad logo Built-in microphonesRight-side view Mini PCI ExpressCard slot for wireless LAN cardVolume control keys Power buttonEthernet connector Mini DisplayPort connectorThunderbolt connector USB 3.0 connectorLeft-side view Combo audio jack Bottom viewRear view Status indicatorsPower status indicator System status indicatorsMachine type and model label Locating important product informationCertificate of Authenticity label FCC ID and IC Certification number labelFeatures Specifications ThinkVantage programs Battery lifeOperating environment Program Control Panel section Green text in Control Panel Program Icon nameActive Protection System Access ConnectionsClient Security Solution Introduction to ThinkVantage programsPower Manager Lenovo Solution CenterOneKey Recovery Pro Password ManagerSimpleTap System UpdateUser Guide Can I get my user guide in another language? Using your computerFrequently asked questions Registering your computerNeed to attach or replace a device? How to use the battery power more effectively?Is getting connected in different locations a challenge? Click Start Control Panel Select Config Keyboard/Mouse Change to F1-F12 keysVolume and mute keys Speaker mute F1 Special keysWireless radio control key F9 Speaker volume down F2Speaker volume up F3 Launching the camera and audio settings F5Other functions Using the UltraNav pointing deviceUsing the TrackPoint pointing device Windows keyChanging the cap Customizing the TrackPoint pointing deviceClick Start Control Panel Hardware and Sound Mouse UltraNav Using the touch padUsing the multi-touch touch pad Customizing the touch padDisabling the TrackPoint or the touch pad Power managementChecking the battery status Adding the UltraNav icon to the Windows notification areaConnecting the ac power adapter Using the ac power adapterCharging the battery Maximizing the battery lifeSelect Power off display Managing the battery powerPower-saving modes Introducing the power-saving modesEnabling the wakeup function Connecting to the networkClick the Global Power Settings tab Ethernet connectionsEstablishing wireless LAN connections Wireless connectionsSelect Send To Bluetooth Devices Establishing wireless WAN connectionsUsing Bluetooth Checking the wireless connection statusAccess Connections icon and wireless status icon Attaching an external monitor Enabling or disabling the wireless featuresConnecting an external monitor Considerations for attaching an external monitor Setting the monitor typeSet Resolution Click Advanced Settings Click Multiple Display Changing display settingsUsing the Extend desktop function Considerations for using the Extend desktop functionUsing audio features Setting up a presentationUsing the Nvidia Optimus Graphics feature Configuring camera settings Using the integrated cameraUsing the ThinkLight light feature Configuring for sound recordingRemoving a media card Using the optical driveUsing a media card Inserting a media cardRight-click the Safely Remove Hardware and Eject Media icon User Guide Ergonomic information Accessibility and comfortYou and your computer Comfort Accessibility informationScreen reader technologies Traveling with your computerTravel tips Assistive technologiesTravel accessories Security Using passwordsPasswords and sleep mode Typing passwordsSelect Power-on Password Power-on passwordHard disk passwords Setting a power-on passwordSelect Hard Disk 1 Password Setting a hard disk passwordChanging or removing a hard disk password Supervisor passwordSelect Supervisor Password Setting, changing, or removing a supervisor passwordHard disk security Using Windows BitLocker Drive EncryptionSetting the security chip Setting the security chipSwiping your finger over the reader Using the fingerprint readerEnrolling your fingerprint Maintaining the fingerprint reader User Guide Protecting data against viruses Using firewallsUser Guide Creating recovery media Recovery overviewCreating and using a recovery media Performing a backup operation Performing backup and recovery operationsRescue files from your hard disk drive or from a backup Using the OneKey Recovery Pro workspacePerforming a recovery operation Click the Restore your system from a backup iconCreating a rescue medium Creating and using a rescue mediumUsing a rescue medium Reinstalling preinstalled device drivers Reinstalling preinstalled applications and device driversReinstalling preinstalled applications Solving recovery problems Static electricity prevention Disabling the built-in batterySelect Disable Built-in Battery Replacing devicesReplacing the SIM card Replacing the hard disk drive or solid state drive User Guide Replacing the keyboard User Guide Replacing devices User Guide Replacing the optical drive User Guide Replacing a memory module User Guide Replacing a Mini PCI ExpressCard for wireless LAN connection User Guide Replacing a Mini PCI ExpressCard for wireless WAN connection User Guide Replacing a half-size wireless WAN card User Guide Replacing devices Replacing the backup battery Replacing devices User Guide Before you begin Advanced configurationInstalling a new operating system Installing the Windows 7 update module package Installing the Windows 7 operating systemSelect UEFI/Legacy Boot Installing the registry patches for WindowsClick Change display settings Click Advanced Settings Installing device driversInstalling the driver for the 4-in-1 media card reader Installing the driver for USBMain menu Installing other drivers and softwareThinkPad Setup Menu item Submenu item Selection Comments Network Config menuEnabled MAC address Internal LANAuto DisabledDefault Menu item Submenu item Selection CommentsPerformance Battery Optimized Always Setting to Nvidia OptimusIntegrated Graphics mode if PowerSerial ATA Sata Beep and AlarmDate/Time menu HoursSecurity menu Menu item Submenu item Selection Comments PasswordAt unattended boot, a password Inactive Disabled, the Security Chip optionBios ROM String Reporting Smbios Reporting SmbiosVirtualization Port AccessMemory Protection Anti-Theft Startup menuChanging the startup sequence UEFI/Legacy Boot Priority Uefi First Menu item Selection Comments BootNetwork Boot UEFI/Legacy Boot BothBoot Order Lock Disabled Updating your system Uefi BiosUsing system management Menu item Selection Comments Boot Device List F12 OptionSystem management Setting management featuresFlash update Network Boot sequence101 Preventing problemsGeneral tips for preventing problems Click Downloads and drivers Getting the latest drivers using System UpdateMaking sure device drivers are current Getting the latest drivers from the Web siteCarry your computer properly Be careful about where and how you workTaking care of your computer Be gentle with your computerRegister your computer Be sure not to modify your computer Cleaning the cover of your computerTake care in setting passwords Care for the fingerprint readerCleaning your computer display Cleaning your computer keyboardUser Guide Computer stops responding Troubleshooting computer problemsDiagnosing problems TroubleshootingIf you spill something on your computer Error messagesSpills on the keyboard Troubleshooting computer problems Errors without messages Problem Solution Beep errorsEthernet problems Memory module problemsNetworking problems Solution Wireless LAN problemWireless WAN problem Keyboard problems Problems with the keyboard and other pointing devicesBluetooth problems UltraNav pointing device problemsClick Keyboard Problems with the display and multimedia devicesComputer screen problems External monitor problems Set Resolution Double-clickSound, video and game controllers Audio problemsClick Start Control Panel Click Hardware and Sound Click Start Control Panel All Control Panel Items An ac power adapter problem Fingerprint reader problemsBattery and power problems Battery problemsBoot problems Power problemsPower button problem Sleep and hibernation problems Optical drive problems Problems with drives and other storage devicesHard disk drive problems Solid state drive problemSoftware problem USB problem Problems with ports and connectorsUser Guide Before you contact Lenovo Getting help and serviceGetting support Calling Lenovo Using diagnostic programsLenovo Support Web site Telephone numbers Purchasing additional servicesFinding ThinkPad options User Guide 131 Wireless related informationWireless interoperability Appendix A. Regulatory informationUsage environment and your health Location of the UltraConnect wireless antennasFederal Communications Commission Declaration of Conformity Locating wireless regulatory noticesExport classification notice Electronic emission noticesKorea Class B compliance statement German Class B compliance statementAppendix A. Regulatory information User Guide 137 Appendix B. Weee and recycling statementsEU Weee statements Japan recycling statementsDisposing of Lenovo computer components Battery recycling information for the European UnionRecycling information for Brazil Appendix B. Weee and recycling statements User Guide 141 Power plan Energy Saver settings when plugged into ac powerAppendix C. Energy Star model information Click OK 143 Appendix D. NoticesTrademarks Page Part Number 1P P/N