Samsung LS22E310HYX/CI manual Troubleshooting Guide, Testing the Product, Check the following

Models: LS27E310HSG/XV LS22E310HYX/CI LS19E310HYMXV LS24E310HL/XV LS24E310HLX/CI LS22E310HY/XV

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9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

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Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message Check Signal Cable appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.6 Standard Signal Mode Table"), the message Not Optimum Mode will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)

Issues

Solutions

 

 

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connectors are locked.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

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Samsung LS22E310HYX/CI Troubleshooting Guide, Testing the Product, Checking the Resolution and Frequency, Issues Solutions

LS27E310HSG/XV, LS22E310HYX/CI, LS19E310HYMXV, LS24E310HL/XV, LS24E310HLX/CI specifications

The Samsung LS22E310HY/XV, LS24E310HL/XV, LS19E310HYMXV, and LS27E310HSG/XV are part of Samsung's E310 series of monitors that are designed for everyday use, offering a blend of performance, energy efficiency, and elegant design. These monitors are suitable for a variety of applications, including home, office, and casual gaming.

One of the main features of the E310 series is its display technology. These monitors utilize a Full HD resolution of 1920 x 1080 pixels, ensuring stunning picture quality with sharp details and vibrant colors. This is particularly beneficial for tasks that require precise visual accuracy, such as photo editing or graphic design. The monitors' LED backlighting enhances brightness levels while also providing improved contrast ratios, making images and videos come to life.

The E310 series employs Samsung's innovative Eye Saver Mode, which reduces blue light emissions. This technology is significant for users who spend long hours in front of the screen, as it helps reduce eye strain and fatigue. Additionally, the Flicker-Free technology eliminates screen flicker, providing a more comfortable viewing experience, particularly during extended periods of use.

In terms of design, the E310 monitors are sleek and modern, featuring a minimalist aesthetic that fits well into any setting. The ultra-thin bezels create a more immersive viewing experience, allowing for a seamless multi-monitor setup if desired. The monitors also come with a tilt function, allowing users to adjust the screen to their preferred viewing angle easily.

Connectivity is another strong point for this series. The monitors are equipped with multiple input ports, including HDMI and VGA, ensuring compatibility with a range of devices such as laptops, desktops, and gaming consoles. This versatility makes it easy to switch between different sources without hassle.

Energy efficiency is also a key characteristic of the E310 series, as they receive certifications for their low power consumption. This not only helps users save on electricity bills but also contributes to a more sustainable environment.

Overall, the Samsung LS22E310HY/XV, LS24E310HL/XV, LS19E310HYMXV, and LS27E310HSG/XV monitors offer a balanced combination of advanced technologies, ergonomic design, and remarkable display quality. These attributes make them an excellent choice for anyone looking to enhance their visual experience, whether for professional tasks or entertainment purposes.