Problems during setup or driver installation | Samsung M202x

Wireless network setup

12

Troubleshooting

Problems during setup or driver installation

Printers Not Found

•Your machine may not be turned on. Turn on your computer and the machine.

•USB cable is not connected between your computer and machine. Connect the machine to your computer using the USB cable.

•The machine does not support wireless networking. Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine.

Connecting Failure - SSID Not Found

•The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again.

•Your access point is not turned on. Turn on your access point.

Connecting Failure - Invalid Security

•Security is not configured correctly. Check the configured security on your access point and machine.

Connecting Failure - General Connection Error

•Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power.

Connecting Failure - Connected Wired Network

•Your machine is connected with a wired network cable. Remove the wired network cable from your machine.

Connecting Failure - Assigning the IP address

•Cycle the power for the access point (or wireless router) and machine.

PC Connection Error

•The configured network address is unable to connect between your computer and machine.

-For a DHCP network environment

The receives the IP address automatically (DHCP) when computer is configured to DHCP.

If the printing job is not working in DHCP mode, the problem may be caused by the automatically changed IP address. Compare the IP address between the product's IP address and the printer port's IP address.

How to compare:

1Print the network information report of your printer, and then check the IP address (see "Printing a network configuration report" on page 90).

2. Using a Network-connected Machine 117

Image 117

Samsung M202x manual Problems during setup or driver installation, Troubleshooting, How to compare

Contents

User’s Guide Basic Introduction Convenience Key benefits Wide range of functionality and application support Software Features by models Variety feature Status LED flashes or remains constantly on Useful to know General icons About this user’s guideConventions Icon Text Description Safety information Important safety symbolsOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Safety information Components Machine overview Front view Rear view Control panel overview Configuration sheetWPSa Prints supplies info report / usage count report Prints the screen Prints supplies info report / error report Turning on the machine Accessories Run WindowsTap to choose what happens with this disc. pop-up window From the Windows 8 Start Screen Installing the driver locally Click Programs and Features Reinstalling the driver Learning the Basic Usage Tray overview Media and tray Loading paper in the tray Media and tray Manual feeding in the tray Tips on using the manual feeder Printing on special media Unacceptable Envelope Card stock/ Custom-sized paper Labels Preprinted paper Setting the paper size and type Printing Basic printing Canceling a print job Opening printing preferencesClick Properties or Preferences Using help Using a favorite settingEco printing To Eco Printing, click the below Maintenance Ordering supplies and accessories Available supplies Storing the toner cartridge Handling instructions Estimated cartridge lifeToner cartridge usage Redistributing toner Toner cartridge Replacing the toner cartridge Replacing the toner cartridge Cleaning the outside Cleaning the machine Cleaning the inside Cleaning the machine Cleaning the pickup roller Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Tray Clearing paper jams Inside the machine Clearing paper jams Color of the LED indicates the machines current status Understanding the status LED Status LED Replacing the toner cartridge on Toner LED/ WPS LED/ Power LED Appendix General specifications Specifications Power consumption Ready mode Items Description Average operating modePower save mode c Power off mode d Print media specifications Section Thick Refer to the Plain B5ISO, Executive Labels c Folio, A4, B5JISCardStock B5ISO, Executive Postcard Bond Refer to the Plain Free HDD space Windows XP Operating system Requirement recommendedWindows Server Windows Vista Operating system Requirements Recommended MacFree HDD space Mac OS X Linux Items RequirementsOperating system Wireless security Items Specifications Network interfaceNetwork environment Network operating system Laser safety statement Ozone safetyRegulatory information Power saver China only Recycling M9śJ Applicable in countries with separate collection systems United States of America onlyFCC information to the user Canadian radio interference regulations Federal communications commission FCCUnited states of america Russia/Kazakhstan/Belarus only Germany only FCC statement for wireless LAN use Turkey only Important warningThai only Replacing the fitted plug for UK only Approvals and Certifications EC CertificationDeclaration of conformity European countries Regulatory compliance statements Wireless guidance Israel only China only REV Copyright Advanced Advanced Paper feeding problems 163 Software Installation Installation for Mac Click ContinueSelect USB Connected Printer on the Printer Connection Type Or Print & Fax Reinstallation for Mac Installing the Unified Linux Driver Installation for Linux Reinstallation for Linux Using a Network- connected Machine SyncThru Web Service SyncThru Web Admin Service Printing a network configuration report Wired network setup From the SyncThru Web Service IPv6 configurationID admin Password sec00000 Settings IPv6 address configuration Wireless network name and Network Password Wireless network setupUnderstanding your network type Getting started With Access Point Introducing wireless set up methodsFrom the machine’s control Panel See Setting up Wi-Fi Direct on Using the WPS button Choosing your typeItems to prepare Connecting in PBC mode Connecting in PIN mode Re-connecting to a network Canceling the connection processDisconnecting from a network Setup using Windows Access point via USB cable Screen. Then, click Next Operation Mode Select Infrastructure Cable between the computer and machine. Click Next Access point without a USB cable recommended Wireless network setup Ad hoc via USB cable Creating the ad hoc network in Windows Operation Mode Select ad hoc For the Dhcp methodFor the Static method Wireless Network Setting Complete window appears. Click Next Setup using Mac Type and click Continue Next Wireless Network Setting Complete window appears. Click Next Type and click Continue If the screen does not appear, go to step Creating the ad hoc network in Mac WEP Key Index Machine has searched appears. Click Advanced Setting Quit Machine when configuring the wireless network Turning the Wi-Fi network on/off Setting the Wi-Fi Direct for mobile printingClick Wireless Custom Setting up Wi-Fi Direct Setting up the mobile deviceWi-Fi Direct On/Off Select On to enable Problems during setup or driver installation TroubleshootingHow to compare Click Configure Port.. button Other problems Wireless network setup Samsung Mobile Print Supported Mobile OSSupported devices Requirements Using the NFC feature Printer starts printing Google Cloud Print Registering your Google account to the printerClick Register Printing with Google Cloud Print Printing from an application on mobile deviceClick Finish printer registration Click Manage your printers Printing from the Chrome browser Tap Click here to PrintSelect Print with Google Cloud Print Setting up AirPrint AirPrintClick Raw TCP/IP, LPR, IPP or mDNS Printing via AirPrint Special Features For Windows and Mac users, see Device Settings on Altitude adjustment Preferences Changing the default print settings Setting your machine as a default machine Printing to a file PRN Using advanced print features Multiple Pages per Side Understanding special printer features Poster Printing Booklet Printinga Description Paper Options Double-sided Printing Manual a Creating a watermark WatermarkEditing a watermark Deleting a watermark Overlay a OverlayCreating a new Overlay List box Using a page overlay Mac printing Changing printer settingsPrinting a document Printing multiple pages on one sheet Printing on both sides of the paper Linux printing Printing from applicationsPrinting files Configuring Printer Properties Useful Management Tools Find Samsung Printers Accessing management tools Easy Capture Manager Samsung AnyWeb Print How to use Easy Eco DriverFrom the Favorites tab, select Eco Printing Preview Logging into SyncThru Web Service Using SyncThru Web ServiceAccessing SyncThru Web Service SyncThru Web Service overview Settings tab Maintenance tabSetting the system administrator’s information Security tab Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerFor Mac Troubleshooting Guide when an error occurs Troubleshooting button This button opens Device Settings Alert Settings Windows onlyAdvanced settings user interface overview Icon Mean Description Samsung Printer Status overviewToner Level Option Order Supplies Using Samsung Printer StatusUser’s Guide Close Using Samsung Printer Experience Understanding the Samsung Printer ExperiencePrinter Information Adding a printer Adding/Deleting PrintersSelect Add Printer Basic printing Deleting a printerPrinting from Windows Select Remove Printer Cancelling a print job Opening more settingsClick More settings Paper settings Eco settingsLayout settings Basic Job Accounting Using the sharing featureConfidential Printing From the Charms, select Share Samsung Printer Experience Troubleshooting Paper feeding problems Power and cable connecting problems PowerCondition Print Printing problems Paper source Machine selects printPrint job is extremely Slow Half the page is blank Garbled, or incomplete Text is wrongPages print, but they are Blank Printing problems Condition Suggested Solutions Light or faded print Printing quality problemsTop half of the paper is Printed lighter than the rest Toner specks DropoutsWhite Spots Condition Suggested Solutions Vertical lines Black backgroundToner smear Characters or pictures Background scatter Curl or wave Condition Suggested Solutions Wrinkles or creases Back of printouts are dirtySolid color or black pages Condition Suggested Solutions Loose toner Character voidsHorizontal stripes An unknown image Condition Suggested Solutions CurlRepetitively appears on a few Sheets Loose toner Light print or contamination Occurs Common Windows problems Operating system problems Condition Suggested solutions Common Mac problems Common Linux problems Cote D’ Ivoire Country/Region Customer Care Center WebSite Cyprus Hungary Oman Slovakia 802.11 Access pointAppleTalk 802.11b/g/n Coverage DefaultCollation Control Panel Duplex Dot Matrix PrinterDuty Cycle Emulation EtherTalkEthernet Fuser Unit Grayscale GatewayHalftone Ieee IPM ITU-T No chart Modem MAC address Originals NetWare PostScript ResolutionPrinter Driver Print Media Toner Cartridge Subnet Mask Watermark UNC Path WPA-PSK Index Placing a machine USB cable