Printing quality problems

 

 

Condition

Suggested Solutions

 

 

 

 

 

 

 

Vertical lines

If black vertical streaks appear on the page:

 

 

 

 

 

• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and

 

 

 

 

 

install a new one (see "Replacing the toner cartridge" on page 44).

 

 

 

 

 

If white vertical streaks appear on the page:

 

 

 

 

 

• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page

 

 

 

 

 

46). If these steps do not correct the problem, contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

Black background

If the amount of background shading becomes unacceptable:

 

 

 

 

 

• Change to a lighter weight paper.

 

 

 

 

 

• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount

 

 

 

 

 

of background shading.

 

 

 

 

 

• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44).

 

 

 

 

 

• Thoroughly redistribute the toner (see "Redistributing toner" on page 43).

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner smear

• Clean the inside of the machine (see "Replacing the toner cartridge" on page 44).

 

 

 

 

 

• Check the paper type and quality.

 

 

 

 

 

• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44).

 

 

 

 

 

 

 

 

 

 

 

 

5. Troubleshooting 171

Page 171
Image 171
Samsung M202x manual Condition Suggested Solutions Vertical lines, Black background, Toner smear