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9 Support
9 Support
9.1 Software Upgrade
MENU Support Software Upgrade ENTER
The Software Upgrade menu lets you upgrade your product software to the latest version.
Current Version: This is the software version already installed in the product.
Be careful not to turn off the power until the upgrade is complete. The product will turn off and on
automatically after completing the software upgrade. When you upgrade software, all video and audio
settings you have made will return to their default settings. We advise you to write down your settings
so that you can easily reset them after the upgrade.
9.1.1 By USB
To upgrade by USB, follow these steps:
1Visit www.samsung.com.
2Download the latest USB software upgrade exe archive to your computer.
3Extracts the exe archive to your computer. You should have a single folder with the same name as
the exe file.
4Copy the folder to a USB flash drive.
5Turn on the product, and then insert the USB flash drive into the USB port of the product.
6In the product menu, go to Support Software Upgrade.
7Select By USB.
Please be careful not to remove the USB drive until the upgrade is complete.
9.1.2 Alternative Software
The Alternative Software option lets you upgrade using a file the product downloaded earlier, but you
decided not to install immediately, or a file downloaded by the product in Standby Mode. To upgrade By
Alternative Software, follow these steps.
1If upgrade software has been downloaded, you will see the software version number to the right of
Alternative Software.
2Select Alternative Software, and then press the [ ] button.
3The product displays a message asking if you want to upgrade. Select Yes. The product begins the
upgrade.
4When the upgrade is complete, the product turns off automatically, and then turns on.
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