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Problem | Cause | Action |
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Heating including | The oven may not work, | Put one cup of water in a |
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the Warm function | too much food is being |
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does not work | cooked, or improper | run the microwave for |
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properly. | cookware is being used. | minutes to check whether the |
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| water is heated. Reduce the |
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| amount of food and start the |
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| function again. Use a cooking |
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| container with a flat bottom. |
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The thaw function | Too much food is being | Reduce the amount of food |
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does not work. | cooked. | and start the function again. |
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The interior light | The door has been left | The interior light may |
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is dim or does not | open for a long time. | automatically turn off when |
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turn on. |
| the Eco function operates. |
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| Close and reopen the door or |
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| press the Cancel button. |
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| The interior light is | Clean the inside of the oven |
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| covered by foreign | and check again. |
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| matter. |
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A beeping sound | If the Auto Cook function | After turning over the food, |
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occurs during | is being used, this | press the Start button again to |
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cooking. | beeping sound means | restart operation. |
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| it's time to turn over the |
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| food during thawing. |
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The oven is not | The oven is installed on | Make sure the oven is installed |
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level. | an uneven surface. | on flat, stable surface. |
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There are sparks | Metal containers are used | Do not use metal containers. |
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during cooking. | during the oven/thawing |
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| functions. |
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Problem | Cause | Action |
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When power is | The door is not properly | Close the door and check |
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connected, the | closed. | again. |
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oven immediately |
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starts to work. |
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There is electricity | The power or power | Make sure the power and |
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coming from the | socket is not properly | power socket are properly |
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oven. | grounded. | grounded. |
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1. Water drips. | There may be water or | Let the oven cool and then |
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2. Steam emits | steam in some cases | wipe with a dry dish towel. |
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through a door | depending on the food. |
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crack. | This is not an oven |
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3. Water remains | malfunction. |
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in the oven. |
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The brightness | Brightness changes | Power output changes during |
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inside the oven | depending on power | cooking are not malfunctions. |
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varies. | output changes according | This is not an oven |
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| to function. | malfunction. |
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Cooking is | To ventilate the oven, the | This is not an oven |
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finished, but the | cooling fan continues to | malfunction. |
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cooling fan is still | run for about 3 minutes |
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running. | after cooking is complete. |
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English 33
Troubleshooting and information code
3/17/2016 5:17:53 PM
