Technical specifications, Error Code | Samsung MG28H5125NW/EF

Sparking and cracking occur inside the oven (arcing).

•Have you used a dish with metal trimmings?

•Have you left a fork or other metal utensil inside the oven?

•Is aluminum foil too close to the inside walls?

Smoke and bad smell when initial operating.

•It’s a temporary condition by new component heating. Smoke and smell will disappear completely after 10 minutes operation.

To remove smell more quickly, please operate microwave oven with putting lemon formation or lemon juice in the cabinet.

If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.

Please have the following information read;

•The model and serial numbers, normally printed on the rear of the oven

•Your warranty details

•A clear description of the problem

Then contact your local dealer or SAMSUNG aftersales service.

ERROR CODE

“SE” message indicates.

•Clean the keys and check if there is water on the surface around key. Turn off the microwave oven and try setting again. If it occurs again, call your local SAMSUNG

Customer Care Centre.

“E-12” message indicates.

•The “E-12” message is Gas Sensor Short. This error may occur because of the high humidity in the cavity when you operate the microwave oven once again shortly after

the previous operation of microwave oven for some food is finished.

In this case, because there is a possibility that the Gas Sensor is not out of order turn off the microwave oven and try setting again. If this error occurs again, call your local SAMSUNG Customer Care Centre.

For any codes not listed above, or if the suggested solution does not solve the problem, contact your local SAMSUNG Customer Care Centre.