Samsung MG28J5215AS/LI manual Troubleshooting

Troubleshooting

Troubleshooting

Troubleshooting

If you have any of the problems listed below try the solutions given.

Problem	Cause	Action
General
The buttons cannot be	Foreign matter may be caught	Remove the foreign matter
pressed properly.	between the buttons.	and try again.
	For touch models: Moisture is on the	Wipe the moisture from the
	exterior.	exterior.
	Child lock is activated.	Deactivate Child lock.
The time is not	Power is not supplied.	Make sure power is supplied.
displayed.
	The Eco (power-saving) function is	Turn off the Eco function.
	set.
The oven does not	Power is not supplied.	Make sure power is supplied.
work.
	The door is open.	Close the door and try again.
	The door open safety mechanisms	Remove the foreign matter
	are covered in foreign matter.	and try again.
The oven stops while	The user has opened the door to turn	After turning over the food,
in operation.	food over.	press the Start button again
		to start operation.
The power turns off	The oven has been cooking for an	After cooking for an
during operation.	extended period of time.	extended period of time, let
		the oven cool.
	The cooling fan is not working.	Listen for the sound of the
		cooling fan.
	Trying to operate the oven without	Put food in the oven.
	food inside.
	There is not sufficient ventilation	There are intake/exhaust
	space for the oven.	outlets on the front and rear
		of the oven for ventilation.
		Keep the gaps specified
		in the product installation
		guide.
	Several power plugs are being used	Designate only one socket to
	in the same socket.	be used for the oven.
There is no power to	Power is not supplied.	Make sure power is supplied.
the oven.

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MG28J5215AS_LI_DE68-04380A-00_EN.indd 60

7/27/2015 2:40:48 PM