Q & A for
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| Q | The remote controller won't operate. |
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Operation | A | When the batteries run out or the transmitter or receiver of the remote controller is blocked by obsta |
| cles, change the batteries or keep the obstacles away from the controlling area. Also, the remote con | |
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| troller may not work under intensive light from a |
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| In this case, take the remote controller closer to the receiver. |
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| Q | Who installs the air conditioner? |
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| A | When relocating or |
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| Center or Authorized Service Agent and have them to do the job.(If not, it could cause personal injury |
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| or product damage.) |
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| The cost for the |
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| There is a cost table. But, our service engineer needs to visit to total up the cost correctly. |
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| When you move in, make sure to contact Samsung Electronics Service Center or Authorized Service |
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| Agent in advance to streamline the process. |
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| Q | Is it possible to install the outdoor unit outside? |
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| A | It is possible to install it at a designated place in the apartment or on the rooftop nearby. |
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| But, it's illegal hanging an angle iron case with the outdoor unit in it outside the apartment. Also, it is |
Installation |
| illegal obstructing |
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| Q | What can be done to install the outdoor unit facing the road because it is a commercial building? |
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| A | The following is an excerpt from Building Code going into effect from JUNE 1st 2005. "The exhaust |
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| pipe of a cooling or ventilation facility installed in a building adjacent to the streets of commercial or |
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| residential areas shall be installed higher than 2m to prevent the exhaust air from blowing directly to |
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| than 2m or not to blow the hot exhausting air directly to |
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| Q | What about installing a windscreen during installation not to blow hot air directly to |
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| A | When the hot air from the front of the outdoor unit is blocked, the product's performance will be |
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| affected and it will fail to operate properly. So, keep it at least 300mm away from its surrounding walls |
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| and give it good ventilation. |
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Samsung Electronics |
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