Samsung ML-2570 Series manual Common Linux problems, Common Macintosh problems

Common Linux problems
Condition	Suggested solutions
	• Check if the printer driver is installed in your
	system. Open Unified Driver Configurator
	and switch to the Printers tab in Printers
	configuration window to look at the list of
	available printers. Make sure that your
	machine is displayed on the list. If not,
	please, invoke Add new printer wizard to set
The printer doesn’t	up your device.
	• Check if the printer is started. Open Printers
print.
	configuration and select your machine on
	the printers list. Look at the description in
	the Selected printer pane. If its status
	contains “(stopped)” string, please, press
	the Start button. After that normal operation
	of the printer should be restored. The
	"stopped" status might be activated when
	some problems in printing occurred.
	Please avoid changing print job parameters
	(via LPR GUI, for example) while a print job is
	in progress. Known versions of CUPS server
I encounter error	break the print job whenever print options are
“Unable to open	changed and then try to restart the job from
mfp port device	the beginning. Since Unified Linux Driver
file!” when printing	locks mfp port while printing, the abrupt
a document.	termination of the driver keeps the port locked
	and therefore unavailable for subsequent print
	jobs. If this situation occurred, please, try to
	release the mfp port.

Common Macintosh problems

Condition	Suggested solutions
The printer does not	Change the Print Method option to Print
print a document from	as Image when you print from Acrobat
Acrobat Reader.	Reader.
The document has	Update your Mac OS to OS 10.3.3 or
printed, but the print job	higher.
has not disappeared
from the spooler in Mac
OS 10.3.2.
The printer does not	Change the Data type option in the
print a document from	Adobe Illustrator print menu to Binary.
Illustrator on IPP	Or, you can use Appletalk printing.
printing.

9.10 <Troubleshooting>