Samsung ML-2570 Series manual Common Linux problems, Common Macintosh problems, Troubleshooting

Models: ML-2570 Series

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Common Linux problems

Common Linux problems

 

 

Condition

Suggested solutions

 

 

 

• Check if the printer driver is installed in your

 

system. Open Unified Driver Configurator

 

and switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available printers. Make sure that your

 

machine is displayed on the list. If not,

 

please, invoke Add new printer wizard to set

The printer doesn’t

up your device.

• Check if the printer is started. Open Printers

print.

configuration and select your machine on

 

 

the printers list. Look at the description in

 

the Selected printer pane. If its status

 

contains “(stopped)” string, please, press

 

the Start button. After that normal operation

 

of the printer should be restored. The

 

"stopped" status might be activated when

 

some problems in printing occurred.

 

 

 

Please avoid changing print job parameters

 

(via LPR GUI, for example) while a print job is

 

in progress. Known versions of CUPS server

I encounter error

break the print job whenever print options are

“Unable to open

changed and then try to restart the job from

mfp port device

the beginning. Since Unified Linux Driver

file!” when printing

locks mfp port while printing, the abrupt

a document.

termination of the driver keeps the port locked

 

and therefore unavailable for subsequent print

 

jobs. If this situation occurred, please, try to

 

release the mfp port.

 

 

Common Macintosh problems

Condition

Suggested solutions

 

 

The printer does not

Change the Print Method option to Print

print a document from

as Image when you print from Acrobat

Acrobat Reader.

Reader.

 

 

The document has

Update your Mac OS to OS 10.3.3 or

printed, but the print job

higher.

has not disappeared

 

from the spooler in Mac

 

OS 10.3.2.

 

 

 

The printer does not

Change the Data type option in the

print a document from

Adobe Illustrator print menu to Binary.

Illustrator on IPP

Or, you can use Appletalk printing.

printing.

 

 

 

9.10 <Troubleshooting>

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Samsung ML-2570 Series manual Common Linux problems, Common Macintosh problems, Troubleshooting