Common Linux problems | ||
|
| |
Condition | Suggested solutions | |
|
| |
| • Check if the printer driver is installed in your | |
| system. Open Unified Driver Configurator | |
| and switch to the Printers tab in Printers | |
| configuration window to look at the list of | |
| available printers. Make sure that your | |
| machine is displayed on the list. If not, | |
| please, invoke Add new printer wizard to set | |
The print doesn’t | up your device. | |
• Check if the printer is started. Open Printers | ||
print. | ||
configuration and select your machine on | ||
| ||
| the printers list. Look at the description in | |
| the Selected printer pane. If its status | |
| contains “(stopped)” string, please, press | |
| the Start button. After that normal operation | |
| of the printer should be restored. The | |
| "stopped" status might be activated when | |
| some problems in printing occurred. | |
|
| |
| Please avoid changing print job parameters | |
| (via LPR GUI, for example) while a print job is | |
I encounter error | in progress. Known versions of CUPS server | |
break the print job whenever print options are | ||
“Unable to open | changed and then try to restart the job from | |
MFP port device | the beginning. Since Unified Linux Driver | |
file!” when printing | locks port while printing, the abrupt | |
a document. | termination of the driver keeps the port locked | |
| and therefore unavailable for subsequent print | |
| jobs. If this situation occurred, please, try to | |
| release the port. | |
|
| |
The printer does | Incompatibility between the PDF file and the | |
Acrobat products: | ||
not print PDF file | ||
Printing the PDF file as an image may solve | ||
correctly. Some | ||
this problem. Turn on Print As Image from | ||
parts of graphics, | ||
the Acrobat printing options. | ||
text, or illustrations | ||
Note: it will take longer to print when you print | ||
are missing. | ||
a PDF file as an image. | ||
| ||
|
| |
Common Macintosh problems
Condition | Suggested solutions | |
|
| |
The printer does not | Incompatibility between the PDF file and | |
the Acrobat products: | ||
print PDF file correctly. | Printing the PDF file as an image may | |
Some parts of graphics, | solve this problem. Turn on Print As | |
text, or illustrations are | Image from the Acrobat printing options. | |
missing. | Note: it will take longer to print when you | |
| print a PDF file as an image. | |
|
| |
The document has |
| |
printed, but the print job | Update your Mac OS to OS 10.3.3 or | |
has not disappeared | ||
higher. | ||
from the spooler in Mac | ||
| ||
OS 10.3.2. |
| |
|
|
9.14 <Troubleshooting>
