Samsung NBNH 3

3 Troubleshooting Guide

3.1 Requirements Before Contacting Samsung Customer

Service Center

3.1.1 Check the following.

Sound issue

There is no sound. Check the connection of the audio cable or adjust

the volume.

Check the volume.

The volume is too low. Adjust the volume.

If the volume is still low after turning it up to the

maximum level, adjust the volume in the audio

settings program.

Contents

Main Table Of Contents BEFORE USING THE PRODUCT PREPARATIONS USING "PCOIP" Page Copyright Icons used in this manual Symbols for safety precautions Safety Precautions Electricity and Safety Installation and Safety X Page Operation and Safety Page -_- Page 1 1.1 Checking the Contents 1.1.2 Checking the Components Components Items sold separately 1.2 Parts 1.2.1 Button 1.2.2 Reverse Side 1.2.3 Right Side View 1.3 Installation 1.3.1 Reassembly Page 1.3.2 Adjusting the Product Height 1.3.3 Anti-theft Lock 1 2 3 4 2 2.1 What is a "PC over IP"? 2.2 Connection to Use "PCoIP" 2.2.1 Before Connecting Pre-connection Checkpoints Page Page 2.2.3 Connecting to a LAN 1 2.2.4 Connecting a USB Devices 1 Page 2.2.7 Connection Using a Serial Cable 2.2.7.1 Connection Using a Serial Cable 1 2 2.2.7.2 Remote Control (RS232C) Page 2.2.8 Connecting to a Secondary Monitor 1 2 3 2.2.9 Connecting the Power 2.3 Connect to host PC using LAN cable 2.4 "PCoIP" 2.4.1 On Screen Display (OSD) 2.4.2 Connect Screen Connect Button 2.4.3 OSD Options Menu 2.4.4 Configuration Window Network Tab Page IPv6 Tab Label Tab Discovery Tab Session Tab Language Tab OSD Tab Display Tab Page Reset Tab 2.4.5 Diagnostics Window Event Log Tab Session Statistics Tab PCoIP Processor Tab Ping Tab 2.4.6 Information Window Page 2.4.7 User Settings Window VMware View Tab Mouse Tab Keyboard Tab Image Display Topology Page Touch Screen 2.4.8 Password Window Page 3 3.1 Requirements Before Contacting Samsung Customer Service Center 3.1.1 Check the following. 4 4.1 General Specifications 4.2 Power consumption Contact SAMSUNG WORLD WIDE Page Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovsk 394/17, 180 00, Praha 8 Page Page Page Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) Correct disposal of batteries in this product Index