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Samsung NC190-T, NC191, NC241T user manual 10.2 Q & A, Troubleshooting Guide

Models: NC241T NC190-T NC191 NC241

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10 Troubleshooting Guide

10.2 Q & A

Question	Answer

How can I change the	Set the frequency on your graphics card.

frequency?

zWindows XP: Go to Control Panel Appearance and Themes Display Settings Advanced Monitor, and adjust Refresh rate under Monitor settings.

zWindows ME/2000: Go to Control Panel Display Settings Advanced Monitor, and adjust Refresh rate under Monitor settings.

zWindows Vista: Go to Control Panel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor, and adjust Refresh rate under Monitor settings.

zWindows 7: Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor settings.

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Samsung NC190-T, NC191, NC241T user manual 10.2 Q & A, Troubleshooting Guide

Contents

User manual NC191 NC241BN46-00099C-02 Table Of Contents USING PCOIPCleaning Safety PrecautionsCONNECTING AND USING 65 A SOURCE DEVICE SCREEN SETUPConnect to the host PC using a LAN cable Before ConnectingCONFIGURING TINT RESIZING OR RELOCATING THE SCREEN ContrastSharpness SAMSUNG MAGIC BrightSETUP AND RESET INSTALLING THE SOFTWARETROUBLESHOOTING 94 GUIDE SPECIFICATIONSResponsibility for the Pay Service Cost to Customers APPENDIXINDEX Contact SAMSUNG WORLD WIDEBefore Using the Product Symbols for safety precautionsCopyright Icons used in this manualCleaning CleaningBefore Using the Product Before Using the ProductSecuring the Installation Space Precautions for storageBefore Using the Product Before Using the ProductSafety Precautions Electricity and SafetyBefore Using the Product Before Using the ProductInstallation and Safety Before Using the ProductBefore Using the Product Before Using the Product Before Using the ProductOperation and Safety Before Using the ProductBefore Using the Product SAMSUNGBefore Using the Product Before Using the ProductGAS 100 Before Using the Product Before Using the ProductCorrect posture to use the product Before Using the ProductBefore Using the Product 1.1 Checking the Contents 1 Preparations1.1.1 Removing the Packaging 1 Preparations1.1.2 Checking the Components Components1 Preparations 1 PreparationsItems sold separately 1 PreparationsThe following items can be purchased at your nearest retailer LAN cable1.2 Parts 1.2.1 Frontal Buttons1 Preparations SOURCE AUTOz Go to SETUP&RESET Power Key and select Power Off orPower Key 1 Preparations1.2.2 Reverse Side 1 Preparations1 Preparations RGB INConnect to the power cable POWER IN1 Preparations Speakers1.3 Installation 1.3.1 Attaching the cradle1 Preparations 1 Preparations1.3.2 Adjusting the Product Tilt and Height 1.3.3 Rotating the Monitor1 Preparations 3±2 ~ 25±21.3.4 Installing a Wall-mount Kit or Desktop Stand 1 Preparations1 Preparations 1.3.5 Anti-theft Lock 1 Preparations1 Preparations 2 Using PCoIP 2.1 What is a PC over IP?2 Using PCoIP 2.2.2 Connecting USB Devices 2.2 Connection to Use PCoIP2.2.1 LAN Connection 2 Using PCoIP2.2.3 Connecting a Microphone 2.2.4 Connecting to Headphones or Speakers2.2.5 Connecting a SERIAL cable 2 Using PCoIP2.2.6 Connecting to a Secondary Monitor 2.2.7 Connecting the Power2 Using PCoIP 2 Using PCoIP2.3 Connect to the host PC using a LAN cable 2 Using PCoIP2 Using PCoIP 2.3.1 Installing a USB-to-Serial Driver 2 Using PCoIPInstall the driver on the server PC 1 Insert the driver installation CD-ROM into the CD-ROM drive2 Using PCoIP 2 Using PCoIPClick Finish 2.4 PCoIP 2.4.1 On Screen Display OSD2.4.2 Connect Screen Connect Button2.4.4 Configuration Window 2.4.3 OSD Options Menu2 Using PCoIP z ConfigurationNetwork Tab 2 Using PCoIPEnable DHCP 2 Using PCoIPIPv6 Tab 2 Using PCoIP2 Using PCoIP z Gateway2 Using PCoIP Enable IPv6Enable DHCPv6 2 Using PCoIPLabel Tab 2 Using PCoIPEnable SLAAC 2 Using PCoIPDiscovery Tab 2 Using PCoIPz Enable Discovery 2 Using PCoIPSession Tab 2 Using PCoIP2 Using PCoIP Connection TypeLanguage Tab 2 Using PCoIP2 Using PCoIP LanguageOSD Tab Display Tab2 Using PCoIP z Screen-Saver Timeout2 Using PCoIP Figure 2-11 Display Configurationz Enable display override 2 Using PCoIP2.4.5 Diagnostics Window Reset TabEvent Log Tab 2 Using PCoIPSession Statistics Tab 2 Using PCoIP2 Using PCoIP z View event log messagePCoIP Processor Tab 2 Using PCoIP2 Using PCoIP Figure 2-14 Session Statistics2 Using PCoIP 2 Using PCoIPFigure 2-15 PCoIP Processor 2.4.6 Information Window Ping Tab2 Using PCoIP 2 Using PCoIP2 Using PCoIP 2 Using PCoIP† MAC Address † Unique Identifier Host/client unique identifier † Serial Number2.4.7 User Settings Window 2 Using PCoIP† Bootloader Version † Bootloader Build IDVMware View Tab 2 Using PCoIP2 Using PCoIP Reject the unverifiable connectionMouse Tab 2 Using PCoIP2 Using PCoIP z Mouse SpeedKeyboard Tab 2 Using PCoIPKeyboard Repeat Delay 2 Using PCoIPImage 2 Using PCoIP2 Using PCoIP z Image Quality PreferenceDisplay Topology 2 Using PCoIPFigure 2-22 Display Topology z Enable Configuration 2 Using PCoIP2 Using PCoIP z Resolution2 Using PCoIP z AlignmentTouch Screen 2 Using PCoIPz Enable right click on hold z Right click delay2.4.8 Password Window 2 Using PCoIPFigure 2-24 Change Password Old Password2 Using PCoIP Figure 2-25 Authorized Password Reset2 Using PCoIP 2.4.9 Wake On LAN 2 Using PCoIP2 Using PCoIP 2.4.10 Wake on USB 2 Using PCoIP2 Using PCoIP 2.4.11 OSD Logo Upload 2 Using PCoIP2 Using PCoIP 3 Connecting and Using a Source Device 3.1 Before Connecting3.1.1 Pre-connection Checkpoints 3 Connecting and Using a Source Device3.2 Connecting and Using a PC 3.2.1 Connecting to a PCConnection Using the D-SUB Cable Analogue Type Connecting a Stereo Cable3.2.2 Windows Driver Installation 3 Connecting and Using a Source Device3 Connecting and Using a Source Device 3.2.3 Setting Optimum Resolution 3 Connecting and Using a Source Device3 Connecting and Using a Source Device 3.2.4 Changing the Resolution Using a PC 3 Connecting and Using a Source DeviceChanging the Resolution on Windows XP Changing the Resolution on Windows Vista3 Connecting and Using a Source Device Changing the Resolution on Windows3 Connecting and Using a Source Device 4 Screen Setup 4.1.1 Configuring Brightness4.1 Brightness Configure the screen settings such as brightness and color tone4.2.1 Configuring Contrast 4.2 Contrast4 Screen Setup 4 Screen Setup4.3.1 Configuring Sharpness 4.3 Sharpness4 Screen Setup 4 Screen Setup4.4.1 Configuring SAMSUNG MAGIC Bright 4.4 SAMSUNG MAGIC Bright4 Screen Setup 4 Screen Setup4.5.1 Adjusting Coarse 4.5 Coarse4 Screen Setup 4 Screen Setup4.6.1 Adjusting Fine 4.6 Fine4 Screen Setup 4 Screen Setup5 Configuring Tint 5.1.1 Configuring SAMSUNG MAGIC Color5.1 SAMSUNG MAGIC Color 5 Configuring Tint5.2.1 Configuring Red 5.2 Red5 Configuring Tint 5 Configuring Tint5.3.1 Configuring Green 5.3 Green5 Configuring Tint 5 Configuring Tint5.4.1 Configuring Blue 5.4 Blue5 Configuring Tint 5 Configuring Tint5.5.1 Configuring the Color Tone Settings 5.5 Color Tone5 Configuring Tint 5 Configuring Tint5.6.1 Configuring Gamma 5.6 Gamma5 Configuring Tint 5 Configuring Tint6.1.1 Configuring H-Position & V-Position 6 Resizing or Relocating the Screen6.1 H-Position & V-Position 6 Resizing or Relocating the Screen6.2.1 Configuring Menu H-Position & Menu V-Position 6.2 Menu H-Position & Menu V-Position4 Press to configure Menu H-Position or Menu V-Position 6 Resizing or Relocating the Screen7 Setup and Reset 7.1 Reset7.1.1 Initializing Settings Reset 7 Setup and Reset7.2 Language 7.2.1 Changing the Language7 Setup and Reset 7 Setup and Reset7.3.1 Configuring Display Time 7.3 Display Time7 Setup and Reset 7 Setup and Reset7.4 Menu Transparency 7.4.1 Changing Menu Transparency7 Setup and Reset 7 Setup and Reset7.5 Power Key 7.5.1 Enabling Power Key7 Setup and Reset 7 Setup and Reset8.2 Configuring Volume in the Initial Screen 8 INFORMATION Menu and Others8.1 INFORMATION 8.1.1 Displaying INFORMATION9 Installing the Software 9.1.1 What is Natural Color?9.1 Natural Color 9 Installing the Software9.2.1 Installing the Software Restrictions and Problems with the Installation MultiScreen9.2 MultiScreen 9 Installing the Software9.2.2 Removing the Software 9 Installing the Software9 Installing the Software Hardware z At least 32MB of memory10 Troubleshooting Guide 10.1 Requirements Before Contacting Samsung Customer Service Center10.1.1 Testing the Product 10.1.2 Checking the Resolution and Frequency10 Troubleshooting Guide 10 Troubleshooting GuideNot Optimum Mode is displayed 10.2 Q & A 10 Troubleshooting Guide10 Troubleshooting Guide 10 Troubleshooting Guide 10 Troubleshooting Guide11 Specifications 11.1 General11 Specifications 11 Specifications 11 SpecificationsEnvironme 11.2 PowerSaver 11 Specifications11 Specifications Blinking11.3 Standard Signal Mode Table 11 Specifications11 Specifications 11 Specifications 11 Specifications11 Specifications 11 SpecificationsVESA,1680 x Appendix Contact SAMSUNG WORLD WIDEAppendix Appendix AppendixAppendix AppendixAppendix AppendixAppendix AppendixAppendix AppendixResponsibility for the Pay Service Cost to Customers A Product damage caused by customers faultNot a product defect OthersCorrect Disposal Correct disposal of batteries in this productAppendix AppendixTerminology AppendixOSD On Screen Display CoarseResolution AppendixVertical Frequency Plug & PlayIndex SymbolsWhat is a PC over IP? IndexTerminology Index