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Samsung NC191, NC190-T, NC241T user manual Troubleshooting Guide

Models: NC241T NC190-T NC191 NC241

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10 Troubleshooting Guide

Question			Answer

How can I change the	z Windows XP: Go to Control Panel			Appearance and
resolution?	Themes	Display	Settings, and adjust the resolution.

zWindows ME/2000: Go to Control Panel Display Settings, and adjust the resolution.

zWindows Vista: Go to Control Panel Appearance and Personalization Personalize Display Settings, and adjust the resolution.

zWindows 7: Go to Control Panel Appearance and Personalization Display Adjust Resolution, and adjust the resolution.

How do I set power-saving	z Windows XP: Set power-saving mode in Control Panel
mode?	Appearance and Themes Display Screen Saver
	Settings or BIOS SETUP on the PC.

zWindows ME/2000: Set power-saving mode in Control Panel

Display Screen Saver Settings or BIOS SETUP on the PC.

zWindows Vista: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.

zWindows 7: Set power-saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

10 Troubleshooting Guide 97

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Samsung NC191, NC190-T, NC241T user manual Troubleshooting Guide

Contents

NC191 NC241 User manualBN46-00099C-02 USING PCOIP Table Of ContentsCleaning Safety PrecautionsSCREEN SETUP CONNECTING AND USING 65 A SOURCE DEVICEConnect to the host PC using a LAN cable Before ConnectingContrast CONFIGURING TINT RESIZING OR RELOCATING THE SCREENSharpness SAMSUNG MAGIC BrightINSTALLING THE SOFTWARE SETUP AND RESETTROUBLESHOOTING 94 GUIDE SPECIFICATIONSAPPENDIX Responsibility for the Pay Service Cost to CustomersINDEX Contact SAMSUNG WORLD WIDESymbols for safety precautions Before Using the ProductCopyright Icons used in this manualCleaning CleaningBefore Using the Product Before Using the ProductPrecautions for storage Securing the Installation SpaceBefore Using the Product Before Using the ProductElectricity and Safety Safety PrecautionsBefore Using the Product Before Using the ProductBefore Using the Product Installation and SafetyBefore Using the Product Before Using the Product Before Using the ProductBefore Using the Product Operation and SafetyBefore Using the Product SAMSUNGBefore Using the Product Before Using the ProductGAS 100 Before Using the Product Before Using the ProductBefore Using the Product Correct posture to use the productBefore Using the Product 1 Preparations 1.1 Checking the Contents1.1.1 Removing the Packaging 1 PreparationsComponents 1.1.2 Checking the Components1 Preparations 1 Preparations1 Preparations Items sold separatelyThe following items can be purchased at your nearest retailer LAN cable1.2.1 Frontal Buttons 1.2 Parts1 Preparations SOURCE AUTOPower Key and select Power Off or z Go to SETUP&RESETPower Key 1 Preparations1 Preparations 1.2.2 Reverse Side1 Preparations RGB INPOWER IN Connect to the power cable1 Preparations Speakers1.3.1 Attaching the cradle 1.3 Installation1 Preparations 1 Preparations1.3.3 Rotating the Monitor 1.3.2 Adjusting the Product Tilt and Height1 Preparations 3±2 ~ 25±21 Preparations 1.3.4 Installing a Wall-mount Kit or Desktop Stand1 Preparations 1 Preparations 1.3.5 Anti-theft Lock1 Preparations 2.1 What is a PC over IP? 2 Using PCoIP2 Using PCoIP 2.2 Connection to Use PCoIP 2.2.2 Connecting USB Devices2.2.1 LAN Connection 2 Using PCoIP2.2.4 Connecting to Headphones or Speakers 2.2.3 Connecting a Microphone2.2.5 Connecting a SERIAL cable 2 Using PCoIP2.2.7 Connecting the Power 2.2.6 Connecting to a Secondary Monitor2 Using PCoIP 2 Using PCoIP2 Using PCoIP 2.3 Connect to the host PC using a LAN cable2 Using PCoIP 2 Using PCoIP 2.3.1 Installing a USB-to-Serial DriverInstall the driver on the server PC 1 Insert the driver installation CD-ROM into the CD-ROM drive2 Using PCoIP 2 Using PCoIPClick Finish 2.4.1 On Screen Display OSD 2.4 PCoIP2.4.2 Connect Screen Connect Button2.4.3 OSD Options Menu 2.4.4 Configuration Window2 Using PCoIP z Configuration2 Using PCoIP Network TabEnable DHCP 2 Using PCoIP2 Using PCoIP IPv6 Tab2 Using PCoIP z GatewayEnable IPv6 2 Using PCoIPEnable DHCPv6 2 Using PCoIP2 Using PCoIP Label TabEnable SLAAC 2 Using PCoIP2 Using PCoIP Discovery Tabz Enable Discovery 2 Using PCoIP2 Using PCoIP Session Tab2 Using PCoIP Connection Type2 Using PCoIP Language Tab2 Using PCoIP LanguageDisplay Tab OSD Tab2 Using PCoIP z Screen-Saver TimeoutFigure 2-11 Display Configuration 2 Using PCoIPz Enable display override 2 Using PCoIPReset Tab 2.4.5 Diagnostics WindowEvent Log Tab 2 Using PCoIP2 Using PCoIP Session Statistics Tab2 Using PCoIP z View event log message2 Using PCoIP PCoIP Processor Tab2 Using PCoIP Figure 2-14 Session Statistics2 Using PCoIP 2 Using PCoIPFigure 2-15 PCoIP Processor Ping Tab 2.4.6 Information Window2 Using PCoIP 2 Using PCoIP2 Using PCoIP 2 Using PCoIP† MAC Address † Unique Identifier Host/client unique identifier † Serial Number2 Using PCoIP 2.4.7 User Settings Window† Bootloader Version † Bootloader Build ID2 Using PCoIP VMware View Tab2 Using PCoIP Reject the unverifiable connection2 Using PCoIP Mouse Tab2 Using PCoIP z Mouse Speed2 Using PCoIP Keyboard TabKeyboard Repeat Delay 2 Using PCoIP2 Using PCoIP Image2 Using PCoIP z Image Quality Preference2 Using PCoIP Display TopologyFigure 2-22 Display Topology z Enable Configuration 2 Using PCoIPz Resolution 2 Using PCoIP2 Using PCoIP z Alignment2 Using PCoIP Touch Screenz Enable right click on hold z Right click delay2 Using PCoIP 2.4.8 Password WindowFigure 2-24 Change Password Old PasswordFigure 2-25 Authorized Password Reset 2 Using PCoIP2 Using PCoIP 2 Using PCoIP 2.4.9 Wake On LAN2 Using PCoIP 2 Using PCoIP 2.4.10 Wake on USB2 Using PCoIP 2 Using PCoIP 2.4.11 OSD Logo Upload2 Using PCoIP 3.1 Before Connecting 3 Connecting and Using a Source Device3.1.1 Pre-connection Checkpoints 3 Connecting and Using a Source Device3.2.1 Connecting to a PC 3.2 Connecting and Using a PCConnection Using the D-SUB Cable Analogue Type Connecting a Stereo Cable3 Connecting and Using a Source Device 3.2.2 Windows Driver Installation3 Connecting and Using a Source Device 3 Connecting and Using a Source Device 3.2.3 Setting Optimum Resolution3 Connecting and Using a Source Device 3 Connecting and Using a Source Device 3.2.4 Changing the Resolution Using a PCChanging the Resolution on Windows XP Changing the Resolution on Windows VistaChanging the Resolution on Windows 3 Connecting and Using a Source Device3 Connecting and Using a Source Device 4.1.1 Configuring Brightness 4 Screen Setup4.1 Brightness Configure the screen settings such as brightness and color tone4.2 Contrast 4.2.1 Configuring Contrast4 Screen Setup 4 Screen Setup4.3 Sharpness 4.3.1 Configuring Sharpness4 Screen Setup 4 Screen Setup4.4 SAMSUNG MAGIC Bright 4.4.1 Configuring SAMSUNG MAGIC Bright4 Screen Setup 4 Screen Setup4.5 Coarse 4.5.1 Adjusting Coarse4 Screen Setup 4 Screen Setup4.6 Fine 4.6.1 Adjusting Fine4 Screen Setup 4 Screen Setup5.1.1 Configuring SAMSUNG MAGIC Color 5 Configuring Tint5.1 SAMSUNG MAGIC Color 5 Configuring Tint5.2 Red 5.2.1 Configuring Red5 Configuring Tint 5 Configuring Tint5.3 Green 5.3.1 Configuring Green5 Configuring Tint 5 Configuring Tint5.4 Blue 5.4.1 Configuring Blue5 Configuring Tint 5 Configuring Tint5.5 Color Tone 5.5.1 Configuring the Color Tone Settings5 Configuring Tint 5 Configuring Tint5.6 Gamma 5.6.1 Configuring Gamma5 Configuring Tint 5 Configuring Tint6 Resizing or Relocating the Screen 6.1.1 Configuring H-Position & V-Position6.1 H-Position & V-Position 6 Resizing or Relocating the Screen6.2 Menu H-Position & Menu V-Position 6.2.1 Configuring Menu H-Position & Menu V-Position4 Press to configure Menu H-Position or Menu V-Position 6 Resizing or Relocating the Screen7.1 Reset 7 Setup and Reset7.1.1 Initializing Settings Reset 7 Setup and Reset7.2.1 Changing the Language 7.2 Language7 Setup and Reset 7 Setup and Reset7.3 Display Time 7.3.1 Configuring Display Time7 Setup and Reset 7 Setup and Reset7.4.1 Changing Menu Transparency 7.4 Menu Transparency7 Setup and Reset 7 Setup and Reset7.5.1 Enabling Power Key 7.5 Power Key7 Setup and Reset 7 Setup and Reset8 INFORMATION Menu and Others 8.2 Configuring Volume in the Initial Screen8.1 INFORMATION 8.1.1 Displaying INFORMATION9.1.1 What is Natural Color? 9 Installing the Software9.1 Natural Color 9 Installing the SoftwareRestrictions and Problems with the Installation MultiScreen 9.2.1 Installing the Software9.2 MultiScreen 9 Installing the Software9 Installing the Software 9.2.2 Removing the Software9 Installing the Software Hardware z At least 32MB of memory10.1 Requirements Before Contacting Samsung Customer Service Center 10 Troubleshooting Guide10.1.1 Testing the Product 10.1.2 Checking the Resolution and Frequency10 Troubleshooting Guide 10 Troubleshooting GuideNot Optimum Mode is displayed 10 Troubleshooting Guide 10.2 Q & A10 Troubleshooting Guide 10 Troubleshooting Guide 10 Troubleshooting Guide11.1 General 11 Specifications11 Specifications 11 Specifications 11 SpecificationsEnvironme 11 Specifications 11.2 PowerSaver11 Specifications Blinking11 Specifications 11.3 Standard Signal Mode Table11 Specifications 11 Specifications 11 Specifications11 Specifications 11 SpecificationsVESA,1680 x Contact SAMSUNG WORLD WIDE AppendixAppendix Appendix AppendixAppendix AppendixAppendix AppendixAppendix AppendixAppendix AppendixA Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersNot a product defect OthersCorrect disposal of batteries in this product Correct DisposalAppendix AppendixAppendix TerminologyOSD On Screen Display CoarseAppendix ResolutionVertical Frequency Plug & PlaySymbols IndexIndex What is a PC over IP?Terminology Index