
Diagnosing the Computer Status and Troubleshooting
Chapter 3. 69
Using the computer
The Support Center program, which is Samsung’s computer’s troubleshooting guide, supports diagnosing the system and has a FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a different version depending on the model.
1 | From the Start Screen, | ||
| Apps |
| in the bottom right corner. Then, click Support |
|
| ||
|
|
Center.
2 Support Center is activated and starts diagnosing your computer.
After the diagnosing process is finished, the System Status menu displays a list of the current problems to be solved as shown.
Searching for computer’s problems
Diagnosing
Computer and Troubleshooting
FAQ for computer’s
major problems
3 You can solve a problem by clicking the Troubleshoot button for the problem.