Questions and Answers

Operating System Problems

Problem

Action

 

 

The computer does nothing

Has the battery run down? Connect the power cord

when you turn it on.

to the computer and recharge the battery. Try turning

 

on the computer again.

 

 

Some of the letter keys type

Is the Num Lock light on? If so, the numeric keypad

numbers instead of the

on the keyboard is active. To return the keypad keys

indicated letters.

to typing letters, press <Num Lock>.

 

 

Battery power seems to run

If you are running the computer from the battery

out faster than expected.

rather than the power cord, make sure that you set

 

the Idle Mode field in System Setup to On. This

 

setting enables the microprocessor and the hard

 

drive to slow down when the computer is not busy.

Certain software programs “hang” during operations when there is no interaction with the keyboard or peripheral devices.

Your computer may be in Suspend or Rest mode. Tap the touchpad to resume from Suspend or press the power button to resume from rest.

PC Card does not work correctly.

Make sure that the PC Card is inserted left side up in the PC Card slot. Check that the card is inserted fully into the slot. If you are using a PC Card modem, check the modem cable connections.

Your ATA or Compact

A patch is provided for these cards on the Recovery

Flashcard do not work.

CD

 

 

The System Setup settings

The CMOS battery inside the computer may need to

are not retained when you

be replaced. The CMOS battery provides power to

turn off the computer.

save the system BIOS information when the

 

computer is turned off. Normally, the CMOS battery

 

lasts for several years. Do not attempt to open the

 

chassis and replace this battery yourself or your

 

warranty is void. Have an authorized the

 

manufacturer’s service center replace the CMOS

 

battery.

 

 

Troubleshooting 69