TROUBLESHOOTING

PROBLEM

SOLUTION

 

 

What should I do if the oven

• The oven may not be switched on. Switch the oven on.

doesn’t heat up?

• Check to see if the required settings have been applied.

 

• A household fuse may have blown or a circuit breaker

 

may have tripped. Replace the fuses or reset the circuit.

 

If this happens repeatedly, call a qualified electrician.

 

 

What should I do if, even

• Do not leave the oven door open while oven is cooking.

though the oven function and

• If you don’t leave the oven door open, there may be

temperature have been set, the

problems with the internal electrical connections. Call

oven does not heat up?

your local service centre.

 

 

What should I do if the oven

• The oven light may have failed. Replace the oven light.

light doesn’t illuminate?

• If the oven light doesn’t work after changing the oven

 

light, call your local service centre.

 

 

What should I do if the cooling

• After use, the cooling fan runs to protect your oven from

fan is running after the oven has

the heat until the oven has cooled down. Call your local

been switched off?

service centre if the cooling fan continues to run after the

 

oven has cooled down.

 

 

What should I do if the all keys

• Check if the child lock function is active or not. If the

are not pressed?

child lock function is not activated, call your local service

 

centre.

 

 

INFORMATION CODES

All information codes are not from the fault of the oven. Please refer to below solution first, if the information codes still occur, please call your local SAMSUNG Customer Care Centre.

 

CODE

PROBLEM

 

SOLUTION

 

 

 

 

 

 

 

 

 

Safety Shutoff

 

Turn oven off and remove food.

 

 

 

 

 

 

 

Oven has continued operating at set

Allow oven to cool before using again.

 

 

 

temperature for prolonged time.

As it is not the error of oven, please use

 

 

 

• Under 105 °C

16 hours

the oven again after turning oven off and

 

 

 

• From 105 °C to 240 °C

8 hours

cool down.

 

 

 

• From 245 °C to Max

4 hours

 

 

 

 

 

 

 

 

 

 

Key Error

 

Clean the keys and check if there is

 

 

 

 

 

 

 

It occurs when the key is pressed and

water on the surface around key. Turn

 

 

 

 

 

 

held for a period of time.

 

off the oven and try setting again. If it

 

 

 

 

 

occurs again, call your local SAMSUNG

 

 

 

 

 

Customer Care Centre.

 

 

 

 

 

 

 

 

If you did not select an appropriate

Select the correct temperature for the

 

 

 

 

 

 

temperature for the mode.

 

mode. (see section “Using the Fast

 

 

 

 

 

 

 

 

 

Preheating mode”)

 

 

 

 

 

 

 

 

Safety Error

 

Stop using the oven immediately and

 

1)

 

 

 

**

 

An oven error may cause low

 

turn oven off.

 

 

 

 

 

 

performance and problems in safety.

Call your local SAMSUNG.

 

 

 

 

 

 

1) ** refers to all numbers.

English - 18

NV66H3523LS_EE_DG68-00540A-00_EN.indd 18

2014-03-24 �� 4:52:34

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Samsung NV66H3523LS/EE manual Troubleshooting, Information Codes, Safety Shutoff, Key Error, Safety Error
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