14 Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
•Clearing document jams
•Clearing paper jams
•Understanding display messages
•Solving other problems
Clearing document jams
When an original jams while passing through the ADF, Document Jam appears on the display.
1Remove any remaining pages from the ADF.
2Open the ADF cover.
1
1 ADF cover
3Pull the jammed paper gently out of the ADF.
4Close the ADF cover. Then load the removed pages, if any, back into the ADF.
Note
• To prevent document jams, use the scanner glass for thick, thin, or mixed
Exit misfeed
1Open the scanner lid.
2Turn the release knob to the direction as shown to remove the misfeed paper from the document output tray.
1
2
1 release knob
2 scanner lid
3Close the scanner lid. Then load the removed pages back into the ADF.
14.1 <Troubleshooting>
