Condition

Suggested solutions

 

 

 

The CUPS (Common Unix Printing

 

System) version distributed with SuSE

The machine does not

Linux 9.2 (cups-1.1.21) has a problem

with ipp (Internet Printing Protocol)

print.

printing.Use the socket printing instead of

 

 

ipp or install later version of CUPS (cups-

 

1.1.22 or higher).

 

 

 

This is a known bug in Ghostscript (until

 

GNU Ghostscript version 7.05) when the

 

base color space of the document is

 

indexed color space and it is converted

Some color images

through CIE color space. Because

Postscript uses CIE color space for Color

come out all black.

Matching System, you should upgrade

 

 

Ghostscript on your system to at least

 

GNU Ghostscript version 7.06 or later. You

 

can find recent Ghostscript versions at

 

www.ghostscript.com.

 

 

 

This is a known bug in Ghostscript (until

 

GNU Ghostscript version 7.xx) when the

 

base color space of the document is

Some color images

indexed RGB color space and it is

converted through CIE color space.

come out in

Because Postscript uses CIE color space

unexpected color.

for Color Matching System, you should

 

upgrade Ghostscript on your system to at

 

least GNU Ghostscript version 8.xx or

 

later. You can find recent Ghostscript

 

versions at www.ghostscript.com.

 

 

 

It is a known problem that occurs when a

 

color printer is used on version 8.51 or

The machine does not

earlier of Ghostscript, 64-bit Linux OS,

and reported to bugs.ghostscript.com as

print whole pages and

Ghostscript Bug 688252.The problem is

its output is half page

solved in AFPL Ghostscript v. 8.52 or

printed.

above. Download the latest version of

 

AFPL Ghostscript from http://

 

sourceforge.net/projects/ghostscript/ and

 

install it to solve this problem.

 

 

Condition

 

Suggested solutions

 

 

 

 

Check if your machine is attached to

 

 

your computer. Make sure that it is

 

 

connected properly via the USB port

 

 

and is turned on.

 

Check if the scanner driver for your

 

 

machine is installed in your system.

 

 

Open Unified Driver configurator, switch

 

 

to Scanners configuration, then press

 

 

Drivers. Make sure that driver with a

 

 

name corresponding to your machine's

 

 

name is listed in the window. Check if

 

 

the port is not busy. Since functional

 

 

components of MFP (printer and

 

 

scanner) share the same I/O interface

 

 

(port), the situation of simultaneous

 

 

access of different “consumer”

 

 

application to the same port is possible.

 

 

To avoid possible conflicts, only one of

 

 

them at a time is allowed to gain control

The machine does not

 

over the device. The other “consumer”

appear on the

 

will encounter “device busy” response.

scanners list.

 

This can usually happen while starting

 

 

scan procedure, and appropriate

 

 

message box appears.

 

To identify the source of the problem,

 

 

you should open ports configuration and

 

 

select the port assigned to your

 

 

scanner. Port's symbol /dev/mfp0

 

 

corresponds to LP:0 designation

 

 

displayed in the scanners’ options, /dev/

 

 

mfp1 relates to LP:1 and so on. USB

 

 

ports start at /dev/mfp4, so scanner on

 

 

USB:0 relates to /dev/mfp4 respectively

 

 

and so forth sequentially. In the selected

 

 

port pane you can see if the port is

 

 

occupied by some other application. If

 

 

this is the case, you should wait for

 

 

completion of the current job or should

 

 

press Release port button, if you are

 

 

sure that the present port's owner is not

 

 

functioning properly.

 

 

 

14.16 <Troubleshooting>

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