5Open the fuser door.
1
1 fuser door
6Locate the jammed paper and pull it out.
7Close the fuser door.
8Close the rear cover. Printing automatically resumes.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 14.2.
•Follow the procedures on page 5.6. Ensure that the adjustable guides are positioned correctly.
•Do not overload the tray. Ensure that the paper level is under the brackets of the tray 1.
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix paper types in a tray.
•Use only recommended print media. See page 5.2.
•Ensure that the recommended print side of print media is facing up in the mamual tray and tray 1.
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.
Note
• When you call for service, it is very convenient to tell the service representative the display message.
Messages in the coloured cells are available only with Phaser 6110MFP/XN.
Message | Meaning | Suggested solutions | |
|
|
| |
[Color] | The colour toner | Replace the colour | |
cartridge has run | toner cartridge with a | ||
Toner Empty | out. The machine | new one. See page | |
| stops printing. | 13.5 | |
|
|
| |
|
| Take out the toner | |
| The corresponding | cartridge and | |
[Color] | thoroughly shake it. | ||
colour toner | |||
By doing this, you can | |||
Toner Low | cartridge is almost | ||
temporarily | |||
| empty. | ||
| reestablish printing | ||
|
| ||
|
| operations. | |
|
|
| |
| The machine | Unplug the power | |
| received several | ||
[Color] Toner | cord and plug it back | ||
papers with many | |||
in. If the problem | |||
Supply Error | images, and it can | ||
persists, please call | |||
| not supply the toner | ||
| for service. | ||
| properly. | ||
|
| ||
|
|
| |
[COMM. Error] | The machine has a | Ask the sender to try | |
communication | |||
again. | |||
| problem. | ||
|
| ||
|
|
| |
| The machine has | The received fax data | |
[Incompatible] | received a fax from | will be deleted. | |
which is registered | Reconfirm junk fax | ||
| |||
| as a junk fax. | setup. See page 10.2 | |
|
|
| |
| Your machine cannot | Try again. If the | |
| problem persists, wait | ||
| connect with the | ||
| an hour or so for the | ||
| receiving fax | ||
[Line Error] | line to clear and try | ||
machine or has lost | |||
again. | |||
| contact because of a | ||
| Or, turn the ECM | ||
| problem with the | ||
| mode on. See page | ||
| phone line. | ||
| 10.1. | ||
|
| ||
|
|
| |
| The receiving fax | Try again. Make sure | |
| machine has not | ||
No Answer | that the receiving | ||
answered after | |||
machine is | |||
| several redial | ||
| operational. | ||
| attempts. | ||
|
| ||
|
|
|
14.5 <Troubleshooting>
