Xerox Printer fwww manual Understanding display messages, Tips for avoiding paper jams

5Open the fuser door.

1

1 fuser door

6Locate the jammed paper and pull it out.

7Close the fuser door.

8Close the rear cover. Printing automatically resumes.

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 14.2.

•Follow the procedures on page 5.6. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is under the brackets of the tray 1.

•Do not remove paper from the tray while your machine is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media. See page 5.2.

•Ensure that the recommended print side of print media is facing up in the mamual tray and tray 1.

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

Note

• When you call for service, it is very convenient to tell the service representative the display message.

Messages in the coloured cells are available only with Phaser 6110MFP/XN.

Message	Meaning	Suggested solutions
[Color]	The colour toner	Replace the colour
	cartridge has run	toner cartridge with a
Toner Empty	out. The machine	new one. See page
	stops printing.	13.5
		Take out the toner
	The corresponding	cartridge and
[Color]		thoroughly shake it.
	colour toner
		By doing this, you can
Toner Low	cartridge is almost
		temporarily
	empty.
		reestablish printing
		operations.
	The machine	Unplug the power
	received several
[Color] Toner		cord and plug it back
	papers with many
		in. If the problem
Supply Error	images, and it can
		persists, please call
	not supply the toner
		for service.
	properly.
[COMM. Error]	The machine has a	Ask the sender to try
	communication
		again.
	problem.
	The machine has	The received fax data
[Incompatible]	received a fax from	will be deleted.
	which is registered	Reconfirm junk fax
	as a junk fax.	setup. See page 10.2
	Your machine cannot	Try again. If the
		problem persists, wait
	connect with the
		an hour or so for the
	receiving fax
[Line Error]		line to clear and try
	machine or has lost
		again.
	contact because of a
		Or, turn the ECM
	problem with the
		mode on. See page
	phone line.
		10.1.
	The receiving fax	Try again. Make sure
	machine has not
No Answer		that the receiving
	answered after
		machine is
	several redial
		operational.
	attempts.

14.5 <Troubleshooting>